Product Strategy Manager, E-commerce Governance

1 week ago

Seattle, Washington, United States TikTok Full time
About TikTok
TikTok stands as the premier platform for short-form mobile video, dedicated to inspiring creativity and spreading joy. Our global headquarters are strategically located in major cities worldwide, fostering a vibrant and innovative work environment.

Why Work with Us
At TikTok, creativity is at the heart of our mission. We strive to cultivate an environment where imaginations flourish. Our teams are united in the goal of inspiring creativity and delivering joy to our users.

We view every challenge as a chance to learn, innovate, and grow collectively. Our commitment to courage and collaboration drives our impact on the communities we serve.

About the Role
The e-commerce sector has experienced remarkable growth, presenting significant opportunities for innovation. With a vast user base, TikTok is poised to redefine the e-commerce experience.

We aim to rejuvenate the shopping experience by positioning TikTok as the preferred commerce channel for merchants, creators, and affiliates. We seek dedicated and skilled individuals to enhance our product and operations team, focusing on building a secure and user-friendly e-commerce ecosystem.

Team Overview
As a key member of the Global Product Solutions & Operations team, you will spearhead market research, identify product opportunities, and develop go-to-market strategies for TikTok's eCommerce offerings.

Your responsibilities will encompass managing the entire product lifecycle, from development and testing to launch and user adoption, thereby shaping the future of TikTok's eCommerce products.

Key Responsibilities
  • Oversee a specific domain within the product solutions & operations team.
  • Lead critical projects to address complex challenges involving cross-domain product modifications.
  • Conduct in-depth quantitative and qualitative market research to inform product design.
  • Collaborate with cross-functional teams, including Product Management, Design, Data Science, and Engineering, to define product strategy and roadmap.
  • Utilize ROI analysis and dependency analysis to prioritize product requirements.
  • Engage in the product development lifecycle, ensuring quality through artifact reviews and user acceptance testing.
  • Plan and implement go-to-market initiatives, including product documentation and operational support tools.
  • Monitor key product performance metrics, conduct gap analyses, and drive product enhancement initiatives.

Qualifications
  • A minimum of 5 years of experience in product design, marketing, and strategy within the internet sector.
  • Experience in e-commerce or related fields is advantageous.
  • Demonstrated ability to influence product development and strategy through market insights.
  • Proven experience in team leadership.
  • Excellent communication and collaboration skills, adept at navigating global organizational structures.
  • Strong analytical capabilities with a proactive approach to setting ambitious goals and executing improvement strategies.

Preferred Qualifications
  • A Bachelor’s or Master’s degree in relevant fields such as Computer Science, MBA, Economics, or Data Science is preferred.

Commitment to Diversity
TikTok is dedicated to fostering an inclusive environment where employees are valued for their unique skills and perspectives. We celebrate diversity and strive to create a workplace that reflects the communities we engage with. We are passionate about this commitment and encourage individuals from all backgrounds to contribute to our mission.

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