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Executive Director of Operations

1 month ago


Utica, Michigan, United States Dogtopia Full time

We are seeking a highly skilled and experienced Executive Director of Operations to oversee all aspects of our Dogtopia location.

The ideal candidate will have a proven track record of success in managing day-to-day operations, setting goals for growth, and maintaining budgets and expenses.

Key responsibilities include:

  • Overseeing day-to-day operations
  • Setting goals for growth
  • Maintaining budgets and optimizing expenses
  • Ensuring compliance with corporate policies and processes
  • Developing and implementing strategies to improve operations and financial performance

Requirements:

  • Proven experience as a General Manager or similar role
  • Knowledge of business processes and functions (finance, HR, operations)
  • Strong analytical and problem-solving skills
  • Excellent communication and leadership skills

Success metrics include:

  • Meeting monthly client retention and new client growth targets
  • Training team in up-selling activities
  • Maintaining a safe and healthy environment for dogs

Personal characteristics and qualifications:

  • Proactive, results-focused, and self-motivated
  • Excellent verbal and written communication skills
  • Ability to work cohesively with others in a fast-paced environment

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.