Hotel Front Desk Auditor

3 weeks ago


Billings, Montana, United States Montana Trailhead Inn Full time
Job Description

We are seeking a detail-oriented and customer-focused Night Auditor to join our team at Montana Trailhead Inn. As a Night Auditor, you will be responsible for verifying, auditing, and reconciling all financial records, ensuring accuracy and efficiency in our financial processes.

Responsibilities:
  • Verify and reconcile all financial records, including room charges, cash drawer activity, credit card transactions, and final bill preparation.
  • Ensure every hotel guest has a pleasant stay by providing excellent customer service and resolving any issues that may arise.
  • Execute front desk clerk duties as required, including processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed.
  • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management.
  • Complete additional bookkeeping, administrative, and accounting procedures as requested.
Qualifications:
  • Excellent communication and customer service skills are required.
  • A flexible schedule that allows for overnight shift hours is necessary.
  • Computer proficiency, with experience in accounting or reservation software a bonus.
  • Front desk clerk duties, guest services, night auditor, or previous hospitality experience preferred but not required.
  • Diploma or equivalent from high school required, some college desired.
About Montana Trailhead Inn:

We offer a friendly, family environment and a range of benefits, including paid medical insurance, discounted dental, vision, and supplemental insurance, 401(k) with company matching potential, and employee discounts at company-owned properties.



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