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Clerical Support Specialist
2 months ago
Overview
In the capacity of an Administrative Clerk at the Metropolitan Water Reclamation District of Greater Chicago, you will engage in various clerical and administrative duties under guidance. Your responsibilities will include drafting basic correspondence, organizing documentation, managing mail, and responding to phone inquiries.
Key Responsibilities
- Respond to phone calls, provide necessary information to callers, take messages, and route calls appropriately
- Draft and disseminate correspondence, reports, and various documents
- Maintain physical files, logs, and reports; update digital records as required
- Process incoming mail and internal documents, distribute correspondence, and oversee office supplies
- Execute a range of administrative tasks such as photocopying, faxing, and shredding documents
Additional Responsibilities
- Offer support for other administrative roles as needed
- Conduct delivery services between locations using a vehicle
- Operate office machinery such as telephone switchboards and mail processing equipment
- Carry out assigned duties as required
Work Environment
This position is based in a standard office setting utilizing various office equipment, including computers.
Required Knowledge, Skills, and Abilities
- Understanding of the English language, including spelling, grammar, and basic arithmetic
- Familiarity with office procedures and customer service principles
- Capability to compose replies to correspondence and operate office machinery
- Proficiency in computer software applications for diverse office tasks
- Strong verbal communication skills
Minimum Qualifications
A high school diploma or equivalent is required.
Substitution Policy
Completion of full-time post-secondary training in office technology or computer applications may substitute for educational requirements.
Promotional Opportunities
- No specific promotional requirements