Office Support Specialist
3 weeks ago
We are seeking a highly skilled and dedicated Office Support to join our team at Help at Home. As an Office Support, you will play a vital role in ensuring the smooth operation of our office and providing exceptional support to our clients and caregivers.
Key Responsibilities:
- Answer phone calls promptly and direct them to the appropriate personnel.
- Conduct toxicology screenings and in-home visits to ensure client satisfaction.
- Assist with in-home visits and client satisfaction surveys.
- Monitor In-Service Training completion for caregivers and upload certificates to the Training Tracking Portal.
- Assist the Branch Manager with monitoring and entering caregivers' travel time and mileage.
- Prepare monthly supply orders and maintain patient and employee files.
- Provide backup support for the onboarding specialist as needed.
Requirements:
- High school diploma or equivalent required.
- Bilingual Spanish/English preferred.
- Valid driver's license and access to insured and reliable transportation.
- Experience working in an administrative or clerical role.
- Professional written and verbal communication skills.
Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. We prioritize protecting your personal information during the hiring process and comply with all relevant data privacy regulations.
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