Clerical Support Specialist
2 months ago
Cook County Health is seeking a highly skilled and detail-oriented Clerical Support Specialist to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to patients, families, and significant others.
Key Responsibilities- Verify patient information and register patients in Electronic Medical Records (EMR)
- Schedule patient appointments in EMR
- Assist patients with using patient portal
- Distribute information to patients as directed by clinical providers
- Assist patients with transportation needs and make follow-up calls as needed
- Participate in health center or departmental meetings
- Copies and/or scans documents as needed
- Answers calls and routes them appropriately
- Sorts and distributes mail
- Prints and distributes depart/discharge documents
- High school diploma or G.E.D. certificate required
- Two years of clerical experience within a healthcare or customer service setting required
- Ability to type at a rate of 25 words per minute required
- Knowledge of patient registration database system preferred
- Hospital registration experience preferred
- Bilingual
This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements.
Benefits Package
- Medical, Dental, and Vision Coverage
- Basic Term Life Insurance
- Pension Plan
- Deferred Compensation Program
- Paid Holidays, Vacation, and Sick Time
- You may also qualify for the Public Service Loan Forgiveness Program (PSLF)
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