Culinary Operations Manager

6 days ago

Grand Rapids, Michigan, United States Citygate Network Full time

Job Summary:

The Culinary Kitchen Supervisor will oversee the daily operations of the kitchen, ensuring the highest standards of food quality, safety, and presentation. This role requires a strong leader who can manage a team, maintain inventory, and ensure seamless service delivery.

Key Responsibilities:

  • Maintain production lists and direct the workload of Culinary Service staff for all food preparation and production for daily meals and special food service events.
  • Maintain supervision of food preparation shifts and direct resident guest workers and volunteers.
  • Monitor daily performance of culinary staff, provide relevant and effective coaching and accountability. Communicate with Director of Culinary Services promptly any staffing issues.
  • Assist with training and development of culinary staff.
  • Maintain and monitor adherence to Michigan Food Code and ServSafe safe food handling and sanitation standards of all Culinary Service staff and that of all kitchen volunteers, whether from the community or guests (i.e. hand washing, gloves, hairnets, illness, etc.).

Operational Responsibilities:

  • Maintain communication directly with the Director of Culinary Services in recipe development, selection, and menu creation for the kitchen and all special events.
  • Maintain food quality, setup, service, and cleanup of all daily food operations.
  • Maintain the organization and maintenance of kitchen area. Place work orders as needed.
  • Maintain standards of food preparation and presentation as set by the Culinary Service Director.
  • Maintain regular meetings with the Director of Culinary Services to make sure that all kitchen needs are being met.
  • Conducts internal health inspections, and assists with all KCHD inspections.
  • Maintains inventory of all food in kitchen storage areas making sure that items are labeled and properly dated.

Guest Services Responsibilities:

  • Ensures that meals are served in a dignified and compassionate manner at all times. That the environment, cleanliness, and organization of guest areas if of the highest level of excellence.
  • Maintains assurance that all meals are served on time, that the menus posted are accurate.
  • Considers requests for menu items conveyed by guests, and spends time communication and relating to guests each day.

Requirements:

  • Five or more years in a similar role in the culinary field.
  • Previous experience in high volume food production.
  • Previous managerial experience is preferred.
  • A degree in culinary arts is preferred.
  • ServSafe certification is preferred.

Working Conditions:

  • Regular standing, walking, climbing, crouching, bending, pushing, or pulling.
  • Understand, speak, read, and write fluent English.
  • Ability to communicate verbally and to accurately hear, with hearing correction.
  • Ability to see 20/20, with vision correction.
  • Able to lift up to 35 pounds occasionally, and up to 20 pounds regularly.
  • Able to use fine motor hand functions.
  • Frequently exposed to varying temperatures.

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