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Culinary Operations Manager

2 months ago

Grand Rapids, Michigan, United States Citygate Network Full time

Job Summary

We are seeking a highly skilled and experienced Culinary Kitchen Supervisor to join our team at Citygate Network. As a key member of our culinary team, you will be responsible for overseeing the day-to-day operations of our kitchen, ensuring the highest standards of food quality, safety, and presentation.

Key Responsibilities

  • Maintain production lists and direct the workload of Culinary Service staff for all food preparation and production for daily meals and special food service events.
  • Maintain supervision of food preparation shifts and direct resident guest workers and volunteers.
  • Monitor daily performance of culinary staff, provide relevant and effective coaching and accountability, and communicate with the Director of Culinary Services promptly any staffing issues.
  • Assist with training and development of culinary staff.
  • Maintain and monitor adherence to Michigan Food Code and ServSafe safe food handling and sanitation standards of all Culinary Service staff and that of all kitchen volunteers.

Operational Responsibilities

  • Maintain communication directly with the Director of Culinary Services in recipe development, selection, and menu creation for the kitchen and all special events.
  • Maintain food quality, setup, service, and cleanup of all daily food operations.
  • Maintain the organization and maintenance of kitchen area, including placing work orders as needed.
  • Maintain standards of food preparation and presentation as set by the Culinary Service Director.
  • Maintain regular meetings with the Director of Culinary Services to ensure that all kitchen needs are being met.
  • Conduct internal health inspections and assist with all KCHD inspections.
  • Maintain inventory of all food in kitchen storage areas, ensuring that items are labeled and properly dated.

Guest Services Responsibilities

  • Ensure that meals are served in a dignified and compassionate manner at all times, with a focus on providing a high level of service to our guests.
  • Maintain assurance that all meals are served on time, with accurate menus posted.
  • Consider requests for menu items conveyed by guests and spend time communicating and relating to guests each day.

Requirements

  • Five or more years of experience in a similar role in the culinary field.
  • Previous experience in high-volume food production.
  • Previous managerial experience is preferred.
  • A degree in culinary arts is preferred.
  • ServSafe certification is preferred.

Working Conditions

  • Regular standing, walking, climbing, crouching, bending, pushing, or pulling.
  • Ability to understand, speak, read, and write fluent English.
  • Ability to communicate verbally and to accurately hear, with hearing correction.
  • Ability to see 20/20, with vision correction.
  • Able to lift up to 35 pounds occasionally and up to 20 pounds regularly.
  • Able to use fine motor hand functions.
  • Frequently exposed to varying temperatures.