Front Office Coordinator
4 weeks ago
Job Summary:
We are seeking an experienced Front Office Float/Patient Financial Counselor to join our team at Rocky Mountain Cancer Centers. The successful candidate will be responsible for providing exceptional patient care and administrative support in a fast-paced front office environment.
Responsibilities:
- Schedule follow-up appointments and manage patient flow in a high-volume clinic setting.
- Communicate with patients and staff to ensure seamless transitions and efficient care delivery.
- Collect and process patient payments, including co-pays, deductibles, and other out-of-pocket expenses.
- Verify patient insurance coverage and obtain necessary authorizations and referrals.
- Provide financial counseling to patients and families, including explaining billing practices and establishing payment arrangements.
- Document all interactions and transactions in the patient's electronic medical record.
- Collaborate with clinical staff to ensure accurate and timely communication of patient information.
Requirements:
- High school diploma or equivalent required.
- At least 3 years of experience in a medical office setting, with a focus on insurance procedures and patient financial counseling.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare teams.
- Proficiency in computer systems, including electronic medical records and practice management software.
- Microsoft Office skills, including Outlook, Word, and Excel.
Work Environment:
This position requires frequent interaction with staff, patients, and the public in a fast-paced office environment. The successful candidate must be able to work effectively in a team setting and maintain confidentiality and discretion when handling sensitive patient information.
What We Offer:
Rocky Mountain Cancer Centers offers a competitive salary and benefits package, including health, dental, and vision insurance, as well as a 401(k) retirement plan and paid time off.
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