Medical Office Coordinator

3 weeks ago


Boulder, Colorado, United States Boulder Medical Center Full time
Job Overview

Boulder Medical Center (BMC) is seeking a highly skilled and customer-focused Medical Receptionist to join our team. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing exceptional service and support to ensure a positive experience.

Key Responsibilities:

  • Answer and direct phone calls, responding to patient inquiries and providing information as needed.
  • Schedule and manage patient appointments, ensuring accurate and timely communication with providers and staff.
  • Process patient registration, updating demographic information and medical records as required.
  • Manage front desk operations, maintaining a clean and organized workspace and ensuring efficient workflow.
  • Provide exceptional customer service, responding to patient concerns and resolving issues in a professional and courteous manner.

Requirements:

  • High school diploma or equivalent required; associate's degree or some college coursework in business or healthcare administration preferred.
  • One year of previous work experience involving public contact, preferably with heavy phone experience.
  • Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Knowledge of medical terminology and HIPAA compliance, preferred.

What We Offer:

  • Competitive hourly pay rate, commensurate with experience.
  • Benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays.
  • Opportunities for professional growth and development, with a focus on customer service and teamwork.

Location: Boulder, CO



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