Front Desk Agent
4 weeks ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Sage Hospitality. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, responding to their needs and concerns, and ensuring a seamless and memorable experience.
Key Responsibilities:
- Respond to guest inquiries and requests in a professional and courteous manner.
- Process guest check-ins and check-outs, ensuring accuracy and efficiency.
- Manage cash transactions, handle guest accounts, and maintain accurate records.
- Provide information and assistance to guests regarding hotel services, amenities, and local attractions.
- Collaborate with other team members to ensure seamless guest service and resolve any issues that may arise.
Requirements:
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask with ease.
- Basic math skills and accuracy with cash handling.
What We Offer:
- A competitive hourly rate of $20.00.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- Paid time off for vacation and holidays.
- Tuition reimbursement and opportunities for professional growth and development.
Why Join Us:
Sage Hospitality is a dynamic and innovative company that values its employees and strives to create a positive and supportive work environment. We offer a range of benefits and opportunities for growth and development, and we are committed to providing exceptional service to our guests.
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