Front Desk Team Lead

6 hours ago


Boulder, Colorado, United States Hyatt Place Boulder Pearl Street Full time

Job Summary

We are seeking a skilled Front Desk Supervisor to join our team at Hyatt Place Boulder Pearl Street. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.

Key Responsibilities

  • Assist with training, coaching, and scheduling for the front office team.
  • Ensure all guests are served promptly and courteously during all shifts.
  • Apply problem-solving skills to resolve guest issues to their satisfaction.
  • Handle continuous requests in a fast-paced environment by coordinating with other departments to ensure all guest requests are met.
  • Ensure all front desk checklists and programs are followed and review daily work to confirm it is error-free.
  • Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
  • Support the goals of the hotel through teamwork and collaboration with all departments.

Requirements

  • Previous customer service experience in a fast-paced, guest-facing environment is ideal, as well as cash handling experience.
  • Strong verbal and written communication skills are required.
  • You must be able to read, write, type, and use basic technology.
  • This role requires you to stand for an entire shift and lift at least 25 pounds.
  • Applicants must be available to work evenings, weekends, and holidays.

What We Offer

  • Eligible employees receive a number of benefits to enhance their health and well-being, including group insurance, paid time off, and a company-matched 401(k) plan.
  • We also offer voluntary benefits, life enrichment benefits, and more.


  • Boulder, Colorado, United States Hyatt Place Boulder Pearl Street Full time

    Front Desk Supervisor Opportunity at Hyatt Place Boulder Pearl StreetAt Hyatt Place Boulder Pearl Street, we're seeking a skilled Front Desk Supervisor to join our team. As a key member of our front office team, you'll be responsible for providing exceptional guest experiences and ensuring seamless operations.Key Responsibilities:Train, coach, and schedule...

  • Front Desk Manager

    4 days ago


    Boulder, Colorado, United States Symmetry360 Full time

    Job Title: Front Desk ManagerWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Symmetry360. As a key member of our leadership team, you will be responsible for managing the front desk operations, ensuring exceptional client experiences, and driving business growth.Key Responsibilities:Manage front desk operations,...


  • Boulder, Colorado, United States Scenthound Full time

    About Scenthound: Scenthound is a dynamic and growing company that is passionate about providing exceptional service to dog parents. We are seeking a highly motivated and sales-driven individual to join our team as a Sales & Front Desk Associate. Responsibilities: * Drive membership sales through health and wellness education * Drive key performance...


  • Boulder, Colorado, United States The Lash Lounge Full time

    We are seeking a highly skilled Front Desk Associate to join our team at The Lash Lounge.About Us:The Lash Lounge is a leading salon for Lash Extensions with numerous locations across the United States. Our priority is to maintain a welcoming environment and take care of our guests' natural lashes.Job Overview:We are looking for a dynamic and enthusiastic...


  • Boulder, Colorado, United States Sage Hospitality Full time

    Job Title: Front Desk AgentJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Sage Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, responding to their inquiries, and ensuring a seamless check-in and check-out experience.Responsibilities:Respond to...


  • Boulder, Colorado, United States American Family Care Full time

    Job Title: Front Desk Medical ReceptionistWe are seeking a highly skilled and organized Front Desk Medical Receptionist to join our team at American Family Care. As a key member of our urgent care team, you will be responsible for providing exceptional patient care and administrative support.Key Responsibilities:Register patients and update records...


  • Boulder, Colorado, United States Hyatt Place Boulder Pearl Street Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Hyatt Place Boulder Pearl Street. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Key ResponsibilitiesEnsure a smooth and efficient check-in...


  • Boulder, Colorado, United States United Urology Group Full time

    Front Desk Receptionist Job DescriptionUnited Urology Group is seeking a highly skilled and compassionate Front Desk Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to patients and staff, while ensuring the smooth operation of our office.Key Responsibilities:Provide...


  • Boulder, Colorado, United States The Lash Lounge Full time

    About The Lash LoungeWe are a premier salon for Lash Extensions with over 100 locations in the United States. Our mission is to create a warm and inviting atmosphere while focusing on the health and care of our guests' natural lashes.Job SummaryWe are seeking a highly motivated and experienced Front Desk Associate to join our team. As a Front Desk Associate,...


  • Boulder, Colorado, United States Symmetry360 Full time

    Job Title: Front Desk ManagerA dynamic and growth-oriented Massage Studio in Boulder is seeking an exceptional business-minded professional to join our leadership team. As a Front Desk Manager, you will play a crucial role in creating an exceptional client experience, managing staff, and driving location growth and excellence.Key Responsibilities:Manage the...


  • Boulder, Colorado, United States American Family Care Full time

    Front Desk Medical Receptionist Job DescriptionCulture is everything at American Family Care. We're seeking a highly skilled and personable Front Desk Medical Receptionist to join our team at our Boulder clinic on Pearl St.This is a full-time position that requires excellent customer service skills, efficiency, and the ability to address customer...

  • Front Desk Associate

    3 weeks ago


    Boulder, Colorado, United States Scenthound Full time

    About the RoleThe Sales & Front Desk Associate is a key position at Scenthound, focused on selling Care Club memberships and educating dog parents on overall wellness, while providing exceptional service to every customer.ResponsibilitiesDrive membership sales through health and wellness educationDrive key performance indicators - average ticket price and...


  • Boulder, Colorado, United States American Family Care Full time

    Job Title: Front Desk Medical ReceptionistWe are seeking a highly skilled and organized Front Desk Medical Receptionist to join our team at American Family Care. As a key member of our urgent care team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Responsibilities:Prepare the...

  • Front Desk Associate

    3 weeks ago


    Boulder, Colorado, United States Scenthound Full time

    About the Position:The Sales & Front Desk Associate is a key role at Scenthound, focused on selling Care Club memberships and educating dog parents on overall wellness, while providing exceptional service to every customer. This position requires a passion for dogs and dog health & wellness, as well as sales experience and confidence. The ideal candidate is...


  • Boulder, Colorado, United States The Lash Lounge Full time

    About The Lash LoungeThe Lash Lounge is a premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services, including Perming, Tinting, Threading, and more. Our goal is to create a warm and inviting atmosphere while focusing on the health and care of our guests' natural lashes.Job SummaryWe are seeking a...


  • Boulder, Colorado, United States Guest Services Full time

    Compensation Amount: 14.00 USD Hourly Job Summary: The Front Desk Agent must have the ability to perform all desk attendant functions including checking guests and vendors in and out, reservations, and switchboard. Must have strong customer services skills Job Description: Key Responsibilities Provide administrative, reception and program support to...


  • Boulder, Colorado, United States The Lash Lounge Full time

    About The Lash LoungeWe are a world-class destination for semi-permanent eyelash extensions, offering a complete menu of services including eyelash extensions, refills, threading, and more. Our retreat is designed to rejuvenate from the inside out, so that our guests can step out and face the world with confidence.Job SummaryWe are seeking a highly motivated...


  • Boulder, Colorado, United States The Front Range Catering Co. Full time

    Job OpportunityWe are seeking a reliable and detail-oriented individual to join our Front of House team as a delivery driver. As a key member of our team, you will be responsible for loading food and equipment into vans and assisting with setup and load-outs for staffed events. Your primary goal will be to ensure our clients receive exceptional service and...


  • Boulder, Colorado, United States The Front Range Catering Co. Full time

    Job OpportunityWe are seeking a reliable and detail-oriented individual to join our team as a Front of House Staff member. As a key member of our delivery team, you will be responsible for loading food and equipment into vans and assisting servers with load-outs for staffed events.Key Responsibilities:Load food and equipment into vans for deliveryAssist...


  • Boulder, Colorado, United States The Front Range Catering Co. Full time

    Job OpportunityWe are seeking a reliable and detail-oriented individual to join our team as a Front of House Delivery Driver. As a key member of our catering staff, you will be responsible for loading food and equipment into vans for delivery and assisting servers with load-outs for staffed events.Our ideal candidate will have a basic driver's license and a...