Front Desk Specialist
7 days ago
We are looking for a highly motivated and organized Front Office Representative to join our team at BAY AREA ENT SPECIALISTS LLP. In this role, you will be responsible for providing top-notch patient care, managing day-to-day operations, and ensuring that our patients receive the highest level of service.
Key Responsibilities
- Provide exceptional patient care and ensure a seamless experience
- Schedule appointments, manage phone calls, and handle paperwork
- Assist patients with check-in and check-out processes, and collect payment information
- Manage medical records, perform administrative tasks, and handle billing queries
- Provide general customer service and support to patients and colleagues alike
Requirements and Qualifications
- 2+ years of experience in a front office or reception role
- Excellent communication and customer service skills
- Strong organizational and time management skills
- Familiarity with computers and scheduling software
- Ability to work effectively in a fast-paced environment
Benefits and Perks
- A salary of $50,000 - $60,000 per annum
- Flexible working hours and great work-life balance
- Ongoing training and development opportunities
- A collaborative and dynamic work environment
- A comprehensive benefits package, including medical, dental, and vision insurance
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