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Medical Office Coordinator
3 weeks ago
We are seeking a skilled and detail-oriented Front Office Representative to join our team at BAY AREA ENT SPECIALISTS LLP. As a Front Office Representative, you will be the first point of contact for patients and play a critical role in providing excellent customer service.
Job SummaryThe ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask. You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care.
Responsibilities- Greet patients and provide an exceptional patient experience
- Answer phone calls and schedule appointments
- Assist patients with paperwork and medical records
- Check-in and check-out of patients
- Payment collections and simple billing inquiries
- Provide general customer service and attend to the needs of customers throughout their services
The estimated salary for this position is $45,000 - $55,000 per year, depending on experience.
Qualifications- Two or more years of experience as a receptionist or similar role is preferred
- Excellent communication skills with a commitment to customer service
- Strong work ethic and positive attitude
- Familiarity with computers and scheduling software