IT Support Specialist

3 days ago


Menlo Park, California, United States Financial Services IT Full time
Job Title: IT Support Specialist

We are seeking a highly skilled IT Support Specialist to join our team in Menlo Park. As an IT Support Specialist, you will be responsible for providing technical support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.

Key Responsibilities:

  • Provide technical support to employees via phone, email, and in-person
  • Troubleshoot and resolve technical issues with computers, printers, and other equipment
  • Install and configure new hardware and software
  • Perform routine maintenance tasks to ensure system uptime and performance
  • Collaborate with other IT teams to resolve complex technical issues

Requirements:

  • 5+ years of experience in IT support
  • Strong knowledge of Windows and cloud systems
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills

About Us:

We are a 20+ year old investment vehicle based in Menlo Park with >$10 billion dollars under our management. We see technology as a competitive advantage and fully fund all technology needs.


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