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Legal Support Specialist
2 months ago
Job Overview
Location: Los Angeles, CA
Schedule: Full Time, Monday through Friday. This position requires in-office attendance during standard business hours.
Company Overview:
ADR Services, Inc. is a leading provider of alternative dispute resolution services, facilitating mediations, arbitrations, and private trials for esteemed legal professionals across California. We pride ourselves on our exceptional customer service and our commitment to excellence in the field of dispute resolution.
Position Summary:
We are in search of a dedicated and detail-oriented Legal Support Specialist to provide essential assistance to our Senior Case Manager. The ideal candidate will be responsible for managing case workflows, scheduling, and supporting a team of legal neutrals.
Key Responsibilities:
- Deliver comprehensive support to the Senior Case Manager.
- Coordinate with legal counsel to arrange mediations, arbitrations, and other legal proceedings.
- Respond to inquiries and manage communication via email and phone.
- Prepare and send confirmation notices to involved parties.
- Generate and distribute hearing notifications and billing documents.
- Collaborate with neutrals to address case-related issues and enhance their business operations.
- Conduct necessary conflict checks and manage virtual hearing requests.
- Upload relevant documents to the internal Case Management System.
- Maintain consistent follow-up on inquiries.
- Provide professional and courteous client service at all times.
Qualifications:
- Bachelor's degree in any field is required.
- A minimum of 2-3 years of experience in a legal or administrative support role.
- Proficiency in MS Word, Excel, and Outlook is essential.
- Strong problem-solving abilities and attention to detail are crucial.
- Ability to work independently and collaboratively in a team environment.
- Excellent verbal and written communication skills are necessary.
- Demonstrated professionalism and discretion in handling confidential information.
- A proactive approach with a willingness to tackle various tasks.
Benefits:
ADR Services, Inc. offers a competitive compensation package along with a comprehensive benefits program, which includes:
- 401(k) plan
- Dental and health insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Paid time off
- Vision insurance
