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Front Desk Representative
2 months ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Crescent Hotels & Resorts. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.
Key Responsibilities- Greet and register guests, ensuring a warm and welcoming experience
- Process check-ins and check-outs efficiently and accurately
- Respond to guest inquiries and resolve issues in a timely and friendly manner
- Use up-selling techniques to promote hotel services and facilities
- Work collaboratively with other departments to ensure guest satisfaction
- High school diploma or equivalent required
- Previous customer service experience preferred
- Ability to work a flexible schedule, including evenings and weekends
- Strong communication and problem-solving skills
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.
