International Student Success Coordinator

4 weeks ago

Stony Brook, New York, United States Stony Brook University Full time
Job Summary:

The International Student Success Coordinator plays a critical role in fostering a supportive and inclusive environment for international students at Stony Brook University. This student-facing position provides high-level customer service and support to international students, coordinating a range of services and programs designed to enhance academic success, personal development, and cultural adjustment.

Key Responsibilities:

Provide general office management for the International Student Center, including procurement for office and event use.
Assist students with understanding and navigating university policies, procedures, and resources.
Hire, train, and supervise student staff to deliver high-quality customer service and student support.
Develop print and digital promotional materials for the office.
Effective communication with students, faculty, and staff.

Program Development and Coordination:

Design and implement programs and large and small-scale workshops that promote the academic success and personal well-being of international students.
Coordinate orientation programs for new international students, ensuring a smooth transition to the campus community.
Collaborate with campus and overseas partners to offer cultural, social, and educational activities and presentations.

Cultural Adjustment and Integration:

Foster a welcoming and inclusive campus environment through intercultural competence training and programming.
Support initiatives that promote cultural exchange and understanding among the campus and local community.
Advocate for the unique needs of international students in various campus forums.

Compliance and Documentation:

Maintain accurate records of student interactions and progress.
Assist with the preparation of reports and documentation required by university administration.

Additional Responsibilities:

One position will focus on outreach and the other position will focus on data collection, analysis, and reporting.
Assist with data collection, data analysis, and data visualization as they relate to international student success initiatives.
Participate in campus committees and task forces related to international education and student success.

Requirements:

Bachelor's Degree (foreign equivalent or higher) and three years of full-time administrative experience.
In lieu of a Bachelor's degree, a Master's degree (foreign equivalent or higher) and one year of full-time administrative experience (related student work experience may be considered).
Experience working in international education or related fields.
Experience in program development and coordination.
Student advising experience.
Proficiency in using technology and software for student management and communication.

Preferred Qualifications:

Master's Degree (foreign equivalent or higher) in a related field (e.g., International Relations, International Education).
Experience with Peoplesoft, Slate, Banner, Terra Dotta, and/or Sunapsis.
General knowledge of international student regulations relating to F-1 and J-1 student status.
Experience in office management.
International work experience or study abroad experience.
Second language proficiency.
Experience managing professional social media accounts.
Proficiency in Excel, Google Sheets, and/or Qualtrics.
Experience with data collection strategies to include detailed data analysis.

Stony Brook University is an Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status, and all other protected classes under federal or state laws.

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