International Student Success Coordinator

4 weeks ago

Stony Brook, New York, United States Stony Brook University Full time

Job Summary:

The International Student Success Coordinator plays a critical role in fostering a supportive and inclusive environment for international students at Stony Brook University.

This role is student-facing, providing a high level of customer service and support to international students. The coordinator will work closely with various campus departments, faculty, and staff to ensure that international students have the resources and support they need to thrive.

Key Responsibilities:

  • Provide general office management for the International Student Center, including procurement for office and event use.
  • Assist students with understanding and navigating university policies, procedures, and resources.
  • Hire, train, and supervise student staff to deliver high-quality customer service and student support.
  • Develop print and digital promotional materials for the office.
  • Effective communication with students, faculty, and staff.

Program Development and Coordination:

  • Design and implement programs and large and small-scale workshops that promote the academic success and personal well-being of international students.
  • Coordinate orientation programs for new international students, ensuring a smooth transition to the campus community.
  • Collaborate with campus and overseas partners to offer cultural, social, and educational activities and presentations.

Cultural Adjustment and Integration:

  • Foster a welcoming and inclusive campus environment through intercultural competence training and programming.
  • Support initiatives that promote cultural exchange and understanding among the campus and local community.
  • Advocate for the unique needs of international students in various campus forums.

Compliance and Documentation:

  • Maintain accurate records of student interactions and progress.
  • Assist with the preparation of reports and documentation required by university administration.

Outreach and Collaboration:

  • Create and disseminate content for social media, website, and outreach campaigns to promote student events and activities.
  • Serve as a liaison between international students and campus resources, including academic departments, student services, and community organizations.
  • Build relationships with external organizations that support international student success.
  • Participate in campus committees and task forces related to international education and student success.

Data Collection, Data Management, Analysis & Reporting:

  • Design and implement data collection strategies for surveys, program participation as it relates to international student success efforts.
  • Analyze quantitative and qualitative data to identify trends, challenges, and opportunities for international student success initiatives.
  • Produce regular reports and presentations to inform decision-making and strategic planning for international student success initiatives.
  • Design and administer surveys to collect feedback from international students regarding their experiences and needs.
  • Collaborate with campus partners to ensure accurate and relevant data collection as it relates to international student success.

Special Notes:

This is a full-time appointment. FLSA Exempt position, not eligible for the overtime provisions of the FLSA. Minimum salary threshold must be met to maintain FLSA exemption.

In addition to the employee's base salary, this position is eligible for $3,400 UUP annual location pay, paid biweekly. Evening and weekend work may be required at times. For this position, we are unable to sponsor candidates for work visas.

Resume/CV and cover letter should be included with the online application.

If you need a disability-related accommodation, please call the university Office of Equity and Access (OEA) at or visit OEA.

In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here.

Visit our WHY WORK HERE page to learn about the total rewards we offer.

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