Medical Office Coordinator

7 days ago

Babylon, New York, United States New York Cancer & Blood Specialists Full time
Medical Front Desk Receptionist

We are seeking a highly skilled and compassionate Medical Front Desk Receptionist to join our team at New York Cancer & Blood Specialists. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.

Key Responsibilities:
  • Manage the daily opening and closing procedures of the office, ensuring a smooth and efficient workflow.
  • Welcome patients and visitors with a warm and professional greeting, setting the tone for a positive experience.
  • Assist patients with completing necessary forms and documentation, ensuring accuracy and attention to detail.
  • Answer telephones, respond to inquiries, and resolve issues in a timely and professional manner.
  • Collect co-pays and balance the office finances on a daily basis, maintaining a high level of accuracy and attention to detail.
  • Build and maintain patient records through the use of our practice EMR system, ensuring confidentiality and compliance with HIPAA guidelines.
  • Assist with scheduling patient appointments, maintaining accurate records, and communicating with patients and healthcare team members.
  • Monitor and respond to incoming messages from Care Team inboxes in collaboration with the nurse, ensuring timely and effective communication.
  • Protect patient privacy by adhering to HIPAA confidentiality guidelines, maintaining a high level of professionalism and discretion.
  • Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary, and maintaining a positive and supportive work environment.
Requirements:
  • High School diploma with at least 1 year of experience in a medical office setting.
  • Bachelor's Degree preferred, but not required.
  • Excellent oral and written communication skills, with the ability to effectively interact with patients, healthcare team members, and other stakeholders.
  • Ability to accept direction and work within a team concept, maintaining a positive and professional attitude.
  • Typing and computer skills an asset, with experience in EMR systems and other medical software.
  • Strong customer service skills, with a focus on providing exceptional patient care and satisfaction.

We offer a competitive salary up to $24/hour, as well as a comprehensive benefits package, including Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating), and more. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity to join our team at New York Cancer & Blood Specialists.

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