Information Associate

7 days ago


Hershey, Pennsylvania, United States Penn State Health Full time
About the Role

We are seeking a highly skilled and customer-focused Information Associate to join our team at Penn State Health. As a key member of our Patient Access department, you will play a vital role in providing exceptional service to patients, families, and visitors.

Key Responsibilities
  • Provide high-quality customer service to patients, families, and visitors, ensuring a positive experience and first impression of our institution.
  • Perform tasks in support of other PPAS teams as time permits, demonstrating flexibility and teamwork.
  • Utilize excellent communication and computer skills to effectively manage patient information and resolve issues.
  • Collaborate with healthcare professionals to provide individualized, innovative, and specialized care to patients.
Requirements
  • High school diploma or equivalent required.
  • 6-12 months of customer service experience required.
  • Excellent communication and computer skills required.
  • Healthcare, healthcare insurance, and medical terminology knowledge preferred.
Why Penn State Health?

Penn State Health offers a dynamic and supportive work environment, with opportunities for growth and development. Our team is committed to delivering exceptional patient care and service, and we are seeking like-minded individuals to join us.

Benefits

We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a Total Rewards Program that highlights our commitment to employee well-being and recognition.

Join Our Team

Penn State Health is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional patient care and service.



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