Desktop Support Specialist

5 days ago


Colorado Springs, Colorado, United States On Site Computer and Network Supprt Full time
Job Summary

We are seeking an experienced Desktop Support Technician to join our team at On Site Computer and Network Support. As a key member of our IT team, you will be responsible for resolving computer-related issues for our clients.

Key Responsibilities:

  • Provide technical assistance with computer hardware and software to ensure optimal system performance.
  • Resolve issues for clients via remote or on-site support, utilizing strong troubleshooting and critical thinking skills.
  • Recommend hardware and software upgrades to improve system efficiency and productivity.
  • Track customer issues and resolutions through our ticketing system, ensuring timely and effective issue resolution.

Requirements:

  • Previous experience in IT, customer service, or a related field, with a strong understanding of computer hardware and software.
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and provide clear, concise technical guidance.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
  • A positive and professional demeanor, with a commitment to delivering exceptional customer service.

About Our Company:

On Site Computer and Network Support is a growing IT company based in the Colorado Springs area. We are seeking enthusiastic and motivated individuals to join our team and contribute to our success.


  • IT Support Specialist

    2 weeks ago


    Colorado Springs, Colorado, United States Insight Global Full time

    Position: IT Support SpecialistContract Length: 6 month contract to hireCompensation: $25-28 per hourAvailable Positions: 1Essential Qualifications:Minimum of 2 years in a technical support roleProficient with a ticket management systemFamiliarity with SysAidSkills in password management and troubleshooting O365Experience in hardware assistance, password...

  • IT Support Specialist

    2 weeks ago


    Colorado Springs, Colorado, United States Insight Global Full time

    Position: IT Support SpecialistContract Type: 6-month contract with potential for permanent placementCompensation: $25-28 per hourAvailable Positions: 1Essential Qualifications:Minimum of 2 years in a technical support roleProficient in using a ticketing systemFamiliarity with SysAid softwareSkilled in password management and troubleshooting O365Experience...

  • Senior Desktop Support

    2 months ago


    Colorado Springs, Colorado, United States TEKsystems Full time

    IT Site Support Specialist IVPerforms the installation, repair and preventative maintenance of personal computer and related systems; supports approved and allowed software to meet user requirements; troubleshoots software and hardware failures and identifies network problems when they relate to user endpoint devices; performs the installation, modification,...

  • IT Support Specialist

    10 hours ago


    Colorado Springs, Colorado, United States Wendy's Full time

    About Wendy'sWendy's is a fast-food restaurant franchise that operates in multiple locations across the United States. We are seeking a highly skilled IT professional to join our team as an IT Support Specialist.Job SummaryWe are looking for a motivated and detail-oriented individual to provide technical support to our restaurant locations. As an IT Support...

  • IT Support Specialist

    2 weeks ago


    Colorado Springs, Colorado, United States Wendy's Full time

    About Wendy'sWendy's is a fast-food restaurant franchise that operates in multiple locations across the United States. We are seeking a highly skilled IT Support Specialist to join our team.Job SummaryThe IT Support Specialist will be responsible for providing technical support to our restaurant locations, including installing and supporting networks,...


  • Colorado Springs, Colorado, United States General Dynamics Information Technology Full time

    Position: Technical Support Specialist IVOverview:Transform your career in technology as a Technical Support Specialist IV with General Dynamics Information Technology (GDIT). In the realm of enterprise IT, you will be pivotal in enhancing and connecting the systems that are essential for operational excellence.Your Role:As a Technical Support Specialist IV,...


  • Colorado Springs, Colorado, United States State of Colorado Full time

    Job SummaryThe State of Colorado's Office of Information Technology (OIT) is seeking a highly skilled IT Desktop Senior Technical Analyst to join our team. As a key contributor to our desktop support team, you will be responsible for providing top-notch technical support to our users, including state employees, contractors, interns, vendors, and county...


  • Colorado Springs, Colorado, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphSuitability:Public Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Communication, Customer Service, TroubleshootingCertifications:CompTIA - Security+ CE - CompTIAExperience:5 + years of...


  • Colorado Springs, Colorado, United States General Dynamics Information Technology Full time

    Job SummaryWe are seeking a highly skilled Help Desk Technician IV to join our team at General Dynamics Information Technology (GDIT). As a Help Desk Technician IV, you will play a critical role in providing technical support and troubleshooting to network, desktop, and/or systems hardware and software.Key ResponsibilitiesProvide technical support and...


  • Colorado Springs, Colorado, United States Infojini Full time

    Job OverviewPosition Title: Helpdesk Support SpecialistDuration: 6+ monthsCompensation: $24/hr - $28/hrKey Responsibilities:The Service Desk team collaborates closely with users and IT professionals to ensure that customer computers, desktop phones, mobile devices, peripherals, and essential services are consistently operational, delivering a high-quality...


  • Colorado Springs, Colorado, United States System Soft Technologies Full time

    Position OverviewRole: IT Service DeskPosition Type: Help Desk TechnicianCompensation: Competitive hourly rateCompany: System Soft TechnologiesWork Environment: OnsiteThe Service Desk team collaborates closely with users and IT professionals to ensure that customer devices, including computers, desktop phones, mobile devices, and peripherals, are functioning...


  • Colorado Springs, Colorado, United States HealthCare Support Full time

    Job OverviewEchocardiography SpecialistHealthCare Support is actively seeking an Echocardiography Specialist to join a diverse healthcare organization.Benefits for Echocardiography Specialist:Comprehensive Medical, Vision, and Dental coverage with minimal co-pays403(b) retirement plan with employer matchingImmediate Paid Time Off (PTO)Employer-sponsored life...


  • Colorado Springs, Colorado, United States CompQsoft Inc. Full time

    Job OverviewWe are seeking a dedicated Help Desk Specialist to provide exceptional support to our users. This role is crucial in ensuring smooth operations and addressing technical issues effectively.Key Responsibilities:Deliver both telephone and face-to-face assistance to users regarding email, directories, standard Windows desktop applications, and...


  • Colorado Springs, Colorado, United States Apogee Corporation Full time

    Apogee Corporation is currently in search of a dedicated IT Technician to provide assistance at the Product Support Facility (PSF) Help Desk for a prominent defense agency. Why choose Apogee? At Apogee Corporation, we pride ourselves on delivering exceptional research, engineering, operations, software, cyber, intelligence, training, technical services, and...

  • Support Specialist

    2 weeks ago


    Colorado Springs, Colorado, United States Peter Kapp Full time

    Join Our Team as a Support Specialist!We are seeking a dedicated individual to provide essential support and care to those in need. If you possess a compassionate nature and a strong sense of responsibility, this role may be perfect for you.Position Details:Work Schedule: 5 days a weekDaily Hours: 5 hoursCompensation: $30 per hourKey Responsibilities:As a...


  • Colorado Springs, Colorado, United States HTx Services LLC Full time

    The Field Service Technician I plays a crucial role in delivering technical support for HTx Services LLC. This position is dedicated to providing comprehensive assistance to designated Financial Centers and clients within a specific area, ensuring that all issues are addressed or escalated to the correct department. The technician will troubleshoot hardware,...


  • Colorado Springs, Colorado, United States YoungWilliams Child Support Services Full time

    Job Title: Case WorkerBecome a vital part of our mission at YoungWilliams Child Support Services, where you can contribute to the well-being of families across Colorado. We are committed to providing thorough training and ongoing support to all new hires. If you have a genuine desire to assist others and seek a rewarding career, this position may be the...


  • Colorado Springs, Colorado, United States YoungWilliams Child Support Services Full time

    Job Title: Case WorkerBecome an integral part of our mission at YoungWilliams Child Support Services, where we strive to enhance the lives of families in Colorado. We offer a robust training program designed to equip our new Case Workers with the skills and knowledge necessary for success in this rewarding field.Benefits:Thorough paid training...


  • Colorado Springs, Colorado, United States YoungWilliams Child Support Services Full time

    Job Title: Case WorkerBecome a vital part of our mission at YoungWilliams Child Support Services, where you can contribute to the well-being of families across Colorado. We offer a robust training program designed to equip new employees with the necessary skills and knowledge to excel in their roles. If you have a strong desire to assist others and seek a...


  • Colorado Springs, Colorado, United States VERSES Full time

    Position: IT Support Engineer Work Arrangement: Fully Remote Preferred Locations: Remote candidates are encouraged to apply. Company Overview: VERSES is at the forefront of cognitive computing, dedicated to developing innovative software systems inspired by the Wisdom and Genius of Nature. Our workforce is diverse, inclusive, and committed to addressing...