IT Support Specialist

2 weeks ago


Colorado Springs, Colorado, United States Insight Global Full time

Position: IT Support Specialist

Contract Length: 6 month contract to hire

Compensation: $25-28 per hour

Available Positions: 1

Essential Qualifications:

  • Minimum of 2 years in a technical support role
  • Proficient with a ticket management system
  • Familiarity with SysAid
  • Skills in password management and troubleshooting O365
  • Experience in hardware assistance, password management, and antivirus support

Preferred Qualifications:

  • Knowledge of Citrix or similar Virtual Desktop Infrastructure (VDI)

Daily Responsibilities:

  • Insight Global is in search of an IT Support Specialist to assist a client in the Denver region. This position requires on-site presence five days a week, providing support to the Denver office and a few other locations remotely. You will collaborate with a team of 10 professionals to address various technical issues, including password management, hardware troubleshooting, O365 support, VDI challenges, and conference room setups. The team handles a significant volume of support tickets daily. This role is set to commence immediately as a 6 month contract to hire.


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