Restaurant Operations Manager

3 weeks ago


Norfolk, Virginia, United States Panda Express Inc Full time
About the Role

We're seeking a highly skilled and motivated Assistant Manager to join our Panda Express team. As a key member of our restaurant management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a safe and healthy work environment.

Key Responsibilities
  • Leadership and Development: Lead and develop a high-performing team of front- and back-of-the-house associates, providing coaching, training, and feedback to ensure excellent guest experiences and high-quality food.
  • Guest Experience: Deliver exceptional guest service, ensuring a clean, welcoming, and efficient dining experience that meets or exceeds our high standards.
  • Financial Performance: Analyze sales data, manage labor costs, and implement strategies to drive sales growth and improve profitability.
  • Restaurant Operations: Ensure compliance with all food safety and restaurant safety standards, maintaining a clean and safe environment for guests and associates.
Requirements and Qualifications
  • Proven leadership and management experience in a fast-paced restaurant environment.
  • Excellent communication and interpersonal skills, with the ability to motivate and develop a high-performing team.
  • Strong analytical and problem-solving skills, with the ability to drive sales growth and improve profitability.
  • Ability to work in a fast-paced environment, with a focus on delivering exceptional guest experiences.


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