Restaurant Operations Manager

1 week ago


Norfolk, Virginia, United States Perkins Restaurant & Bakery - CyHawk Hospitality Inc. Full time
Restaurant Service Manager Job Description

CyHawk Hospitality, Inc., the proud franchisee of Perkins Restaurant and Bakery, is seeking a skilled Restaurant Service Manager to join our team in Norfolk. This role is a great opportunity for a motivated individual to lead our front-of-house operations and contribute to the success of our restaurant.

Key Responsibilities:
  • Assist the General Manager in planning and analyzing administration and operations manpower.
  • Ensure that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner, according to established procedures and local health department regulations.
  • Perform various tasks and functions as needed to ensure the smooth operation of the restaurant.
  • Lead by example and maintain a guest-first focus, ensuring maximum guest satisfaction and a quality work environment.
  • Conduct employment activities, including staffing, training, and performance reviews, to ensure the development of non-exempt personnel.
  • Ensure accurate financial data, including payroll, cash and receipts, productivity, food costs, and operating expenses.
Requirements:
  • Demonstrated leadership skills and ability to work effectively in a fast-paced environment.
  • Strong communication and interpersonal skills, with the ability to work with all levels of staff and external partners.
  • Ability to anticipate and resolve problems, making timely and sound decisions.
  • Passion for food, liquor, beer, and wine, with a working knowledge of these areas.
  • Ability to set and share goals with the team, monitor progress, and address issues and conflicts in a direct and honest manner.

This is an exciting opportunity to join a growing company and contribute to the success of our restaurant. If you are a motivated and experienced leader, we encourage you to apply for this role.



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