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Key Account Business Development Specialist
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Pacifica Continental is seeking a highly skilled Key Account Business Development Specialist to join our team. As a Key Account Business Development Specialist, you will be responsible for developing and maintaining strong relationships with key decision makers in existing accounts, expanding sales opportunities within these accounts, and developing new business with other retailers.
Key Responsibilities- Account Development: Create new business/sales opportunities through organized prospecting, lead generation, and networking to increase brand awareness and market share.
- Relationship Building: Travel for in-person meetings with customers and partners to develop and maintain relationships, represent the company, close deals, and contribute to a high level of customer satisfaction.
- Partnership Development: Build strong partnerships in existing accounts by fostering relationships with key decision makers.
- Customer Insights: Maintain close customer relationships to understand client needs and collaborate with the sales team on shared business channel sales.
- Data Analysis: Share key data and insights with customers and other departments to better understand current and future needs and to drive sales.
- Product Enhancement: Recommend product or service enhancements to improve customer satisfaction and sales potential.
- New Opportunities: Leverage existing relationships to develop new opportunities such as expanding business in new product categories.
- Sales Negotiation: Negotiate for additional floor space and purchase commitments to maximize sales.
- Reporting and Communication: Document daily sales activities, prepares accurate reports and forecasts, manages pipeline, and communicates such activities to the leadership team.
- Client Advisory: Act as a client's trusted advisor by leveraging customer, product, and industry data to proactively problem solve, address concerns, and capitalize on opportunities.
- Field Feedback: Provides field feedback to internal, cross-functional teams regarding services, selling, and competitive matters.
- Product Development: Partner with Product Development to represent customer needs in core product lines, new product development, product customization for specific client accounts, product assortment, and key messaging.
- Trade Show Participation: Participate in trade shows, set up customer meetings, and interface with clients during the shows.
- Replenishment Management: Serve as primary contact for all replenishment activities. Partner with customer's replenishment team to recommend and implement forecast adjustments based on item performance.
- Store Audits: Conduct ongoing retail store audits to complete comp shops, validate items, pricing, promotions, and competitor's items as well retail level executions.
- Forecasting: Provide forecast to internal procurement and production teams as requested. Conduct ongoing monitoring to coordinate production priorities based on demand, fluctuations in sales, lead time, and market changes.
- Competitive Intelligence: Provides the sales team with insights regarding the impact of competition, promotional initiatives, and pricing changes.
- Collaboration: Ability to work collaboratively with employees within the sales function and across functions including Marketing, Sales Operations, Customer Service, and Product development.
- Post-Audit Claims: Review and validate post-audit claims, deductions for promotions and markdowns as well as other chargebacks.
- Bachelor's degree required.
- Minimum of 2-4 years of experience in B2B Sales, sales of consumer goods with major home centers & hardware retailers strongly preferred.
- Proven ability to develop and maintain strong rapport with key decision makers including buyers, merchandise managers, and executive leadership.
- Must be skillful with multi-level selling, communication, negotiations, relationship building, territory management, strategic selling, account management, articulation of corporate value proposition, needs analysis, and appropriate competitive positioning.