Pathways Student

1 week ago


Marquand, Missouri, United States OneAmerica Full time
About the Role

As a Pathways Student at OneAmerica, you will play a vital role in supporting our Claims teams by providing timely and accurate administrative support. This position offers a unique opportunity to explore your passions while making a meaningful impact in the financial services industry.

Key Responsibilities
  • Customer Service: Provide professional, courteous, and empathetic service to customers, ensuring their needs are met and concerns are addressed.
  • Documentation and Communication: Assist in documenting and communicating phone conversations in accordance with department guidelines, maintaining accurate and detailed records.
  • Claim Requirements: Help request, verify, and collect claim requirements from policyholders, insureds, and other stakeholders, ensuring the accuracy and completeness of claims submitted.
Requirements
  • Education: High school diploma or equivalent, with a strong academic record and excellent attendance.
  • Enrollment: Currently enrolled in college, with a proven ability to balance academic responsibilities with work commitments.
  • Communication Skills: Strong communication and customer service skills, with the ability to work effectively in a team environment.
  • Organizational Skills: Demonstrated ability to be detail-oriented, organized, and a self-starter, with the capacity to handle multiple tasks and priorities.
Work Environment

This role will be based in Indianapolis, IN, with the expectation of working hybrid and occasionally returning to the office in CA, IN, or ME as business needs dictate. OneAmerica is an equal opportunity employer and strictly prohibits unlawful discrimination based on various characteristics.



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