Auto Service Advisor
2 days ago
Motor Works Auto, a reputable company in Sauk Rapids, MN, is seeking a skilled Auto Service Advisor to join their team. As a full-service automobile company, they fix all makes and models, providing quality, friendly, and local automotive services to their customers.
Job SummaryThe Auto Service Advisor will meet with customers to determine their needs for vehicle repair or services, monitor the progress of each car throughout the day, and update customers frequently. This role requires strong customer service skills, the ability to work a flexible schedule, and a personable, friendly demeanor.
Responsibilities- Meet with customers to determine their needs for vehicle repair or services
- Monitor the progress of each car throughout the day and update customers frequently
- Oversee technicians working on vehicles by tracking time management, efficiency, parts ordering, and job completion times
- Build customer relations and great rapport through excellent customer service skills
- Increase profitability through sales and retail promotion
- Participate in quality control and document standard operating procedures
- 1+ year of experience in automotive service advising
- Service advisor, customer satisfaction, and quality control skills
- Ability to work a flexible schedule
- Concentration and task accomplishment despite interruptions
- Organized, detail-oriented, and reliable
- Personable, friendly demeanor
- Good multitasking skills
Motor Works Auto is a family-friendly company with a supportive management team, offering great benefits and opportunities for advancement. They provide an excellent workspace by ensuring organized and efficient operations.
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