Service Advisor
1 week ago
We are seeking a skilled Service Advisor to join our team at Motor Works Auto Service. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.
Job SummaryThe Service Advisor will be responsible for meeting with customers to determine their vehicle repair needs, monitoring the progress of each vehicle, and updating customers frequently. You will also oversee technicians working on vehicles, tracking time management, efficiency, parts ordering, and job completion times. Your excellent customer service skills will shine through in all interactions, building strong relationships with customers and promoting a positive image of our company.
Key Responsibilities- Meet with customers to determine vehicle repair needs and provide recommendations
- Monitor vehicle progress and update customers regularly
- Oversee technicians working on vehicles, tracking time management, efficiency, and job completion times
- Build strong relationships with customers through exceptional customer service
- Participate in quality control and documentation of standard operating procedures
- 1+ year of experience in automotive service advising
- Service advisor, customer satisfaction, and quality control skills
- Ability to work a flexible schedule
We offer a competitive salary, excellent benefits, and opportunities for advancement. Our company culture values teamwork, professionalism, and customer satisfaction. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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Auto Service Advisor
3 weeks ago
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Auto Service Advisor
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