Auto Service Advisor

1 day ago


Sauk Rapids, Minnesota, United States Motor Works Auto (Sauk Rapids) Full time
About Motor Works Auto

Motor Works Auto is a reputable automobile company that provides quality, friendly, and local automotive services. Founded in 2004, we have grown to multiple locations throughout Minnesota, where our customers can find reliable and efficient vehicle repairs.

We are committed to providing our customers with the highest level of service, and we are always looking for great people to join our team. Our company values a family-friendly and supportive work environment, with skilled professionals and a management team that prioritizes employee success.

Job Description

As an Auto Service Advisor, you will meet with customers to determine their vehicle repair needs, monitor the progress of each car, and update customers frequently. You will oversee technicians working on vehicles, tracking time management, efficiency, parts ordering, and job completion times. Your customer service skills will shine through in all interactions, building customer relations and great rapport.

Some of your key responsibilities will include:

  • Increasing profitability through sales and retail promotion
  • Participating in quality control and documenting standard operating procedures
  • Maintaining a professional image, orderliness, and great customer service
Requirements

To be successful in this role, you will need:

  • 1+ year of experience in automotive service advising
  • Service advisor, customer satisfaction, and quality control skills
  • Ability to work a flexible schedule

If you have the ability to concentrate and accomplish tasks despite interruptions, are organized, detail-oriented, and reliable, and can work well with others, we encourage you to apply for this customer service and sales position.



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