Manager of Patient Services and Nutrition
2 weeks ago
Full time Shift:
Day Shift
Position Overview:
The Patient Services Manager plays a crucial role in overseeing the daily operations of the patient foodservice unit within the Food & Nutrition Services Department. This position is accountable for the effective management and coordination of staff and resources to ensure high-quality service delivery.
Key Responsibilities:
- Supervise and direct the activities of local supervisors and staff within the patient foodservice unit.
- Collaborate with the General Manager to develop and manage program budgets, ensuring alignment with organizational goals.
- Implement cost reduction strategies while maintaining service quality and patient satisfaction.
- Provide training and development opportunities for staff to enhance service delivery and operational efficiency.
- Ensure compliance with clinical care policies and nutritional standards.
- Develop educational materials for patients and healthcare professionals to promote understanding of nutritional services.
- Conduct regular evaluations of patient satisfaction and program quality, addressing any discrepancies.
- Manage financial oversight for assigned areas, participating in budget reviews and variance analysis.
- Foster a collaborative work environment that encourages teamwork and open communication.
Qualifications:
- BA or BS degree in institutional management, dietetics, or a related field preferred.
- Minimum of three years of progressive experience in healthcare foodservice management or equivalent experience.
- Strong leadership, analytical, and communication skills.
- Ability to work effectively in a diverse and collaborative environment.
- Commitment to continuous improvement and operational excellence.
Additional Information:
This role requires a proactive approach to managing multiple tasks in a dynamic environment, ensuring adherence to safety and quality standards. The Patient Services Manager is expected to maintain a strong focus on patient-centered care and operational efficiency, contributing to the overall mission and values of Trinity Health.
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