Patient Services Specialist
1 month ago
We are seeking a highly organized and detail-oriented Patient Services Specialist to join our team at the Center for Cancer & Blood Disorders in Bethesda, MD. The successful candidate will provide exceptional customer service, manage patient records, and coordinate clinical activities to ensure seamless patient care.
Key Responsibilities- Create and maintain accurate patient charts within the EMR and billing systems
- Collect and document patient information, payments, and demographic data
- Schedule appointments, manage physician requests, and maintain patient schedules
- Provide excellent customer service, respond to patient inquiries, and resolve issues in a timely manner
- Collaborate with physicians, nursing staff, and other healthcare professionals to ensure effective patient care
- Manage medical records, maintain confidentiality, and adhere to HIPAA regulations
- Perform administrative tasks, such as data entry, reporting, and faxing
- Stay up-to-date with changing policies, procedures, and regulations
- High School Diploma or equivalent; Associate's degree preferred
- Minimum one year of experience in the healthcare field, preferably in a physician's office
- Bilingual (English/Spanish) skills required
- Excellent interpersonal, communication, and problem-solving skills
- Ability to multitask, prioritize tasks, and work in a fast-paced environment
- Proficiency in MS Office Word, Excel, PowerPoint, and Outlook
This is a full-time position, Monday to Friday, 7:30 AM - 4:30 PM, with occasional overtime and weekend shifts as needed. The ideal candidate will be able to work effectively in a fast-paced, multi-site environment and demonstrate a strong commitment to patient care and customer service.
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Patient Services Specialist
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Patient Service Coordinator
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Clinical Nurse Specialist
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Patient Safety and Infection Control Specialist
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Administrative Support Specialist
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Service Desk Support Specialist
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Clinical Research Nurse Specialist
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Cardiology Specialist
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Patient Care Liaison
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