Patient Services Representative II, Float

6 days ago


San Carlos, California, United States Sutter Health Full time

Job Summary:

Sutter Health is seeking a highly skilled and detail-oriented Patient Services Representative II to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support services to our patients and their families.

Key Responsibilities:

  • Provide exceptional patient care and support services to patients and their families
  • Verify patient information and update Electronic Health Records (EHR)
  • Schedule appointments and manage patient flow
  • Collect payments for services and manage patient billing
  • Communicate effectively with patients, families, and healthcare providers
  • Adhere to all organizational, local, state, and federal regulations, codes, policies, and procedures to ensure privacy and safety
  • Perform specific tasks and orient other staff to the department as needed

Requirements:

  • Equivalent experience will be accepted in lieu of the required degree or diploma
  • HS Diploma or equivalent education/experience
  • 1 year of recent relevant experience
  • Basic knowledge of insurance policies and procedures, as well as patient billing
  • Ability to interpret a variety of data and instructions
  • Excellent written and verbal communication skills
  • Well-developed time management and organizational skills
  • General knowledge of computer applications, such as Microsoft Office Suite

Working Conditions:

  • Monday - Friday, 8 am - 5 pm (subject to change)
  • Full-time position with 40 hours per week
  • Benefits include health, dental, and vision insurance, as well as a 401(k) plan


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