Patient Services Representative II, Float
6 days ago
Job Summary:
Sutter Health is seeking a highly skilled and detail-oriented Patient Services Representative II to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support services to our patients and their families.
Key Responsibilities:
- Provide exceptional patient care and support services to patients and their families
- Verify patient information and update Electronic Health Records (EHR)
- Schedule appointments and manage patient flow
- Collect payments for services and manage patient billing
- Communicate effectively with patients, families, and healthcare providers
- Adhere to all organizational, local, state, and federal regulations, codes, policies, and procedures to ensure privacy and safety
- Perform specific tasks and orient other staff to the department as needed
Requirements:
- Equivalent experience will be accepted in lieu of the required degree or diploma
- HS Diploma or equivalent education/experience
- 1 year of recent relevant experience
- Basic knowledge of insurance policies and procedures, as well as patient billing
- Ability to interpret a variety of data and instructions
- Excellent written and verbal communication skills
- Well-developed time management and organizational skills
- General knowledge of computer applications, such as Microsoft Office Suite
Working Conditions:
- Monday - Friday, 8 am - 5 pm (subject to change)
- Full-time position with 40 hours per week
- Benefits include health, dental, and vision insurance, as well as a 401(k) plan
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