Patient Service Representative
5 days ago
About the Role
The E.W. Scripps Company is seeking a highly skilled and customer-focused Patient Service Representative to join our team at Scripps Clinic - Encinitas. As a key member of our Float Pool department, you will be responsible for creating a positive patient experience while providing exceptional service and support.
Key Responsibilities
- Interact with patients and providers to gather accurate registration information, assign medical record numbers, schedule appointments, collect payments, and manage check-in and check-out processes.
- Respond to customer billing and payment inquiries, ensuring timely and accurate resolution.
- Effectively manage the registration process, including identification verification, demographic and insurance information, and preparation of end-of-day reporting and payment reconciliation.
- Schedule and confirm appointments, enter insurance information, and initiate referrals/authorizations as needed.
- Provide proactive customer service, listening to patient concerns, taking ownership of solutions, and escalating issues to leadership as necessary.
Requirements
- Demonstrate proficiency in computer applications, excellent mathematical skills, and ability to handle cash and credit transactions.
- Exhibit excellent communication and customer service skills, with a strong focus on patient satisfaction.
- Display strong organizational and analytical skills, with the ability to identify and resolve problems efficiently.
Preferred Qualifications
- 1+ years of experience in customer service or a healthcare/medical office environment.
- Prior patient scheduling experience and knowledge of medical terminology, commercial and government health insurance, and billing guidelines.
- Able to adapt to changing priorities, meet deadlines, and work effectively in a fast-paced environment.
-
Patient Service Representative
1 week ago
San Diego, California, United States Sharp HealthCare Full timeJob SummarySharp HealthCare is seeking a highly skilled and customer-focused Patient Service Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring seamless operations, and promoting a positive work environment.Key ResponsibilitiesRepresent Sharp HealthCare by...
-
Patient Service Representative
7 days ago
San Diego, California, United States Family Health Centers of San Diego Full timeTransform Lives, Transform CommunityFamily Health Centers of San Diego (FHCSD) is dedicated to delivering exceptional healthcare services to all, with a special focus on underserved communities. Our mission is to provide high-quality, patient-centered care that addresses the unique needs of our diverse patient population.We are seeking a skilled Patient...
-
Patient Service Representative
5 days ago
San Diego, California, United States Scripps Health Full timeJob SummaryWe are seeking a highly skilled Patient Service Representative to join our team at Scripps Health. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our patient registration process.Key ResponsibilitiesMeet with patients to obtain demographic information, insurance details, and have forms...
-
Patient Service Representative
5 days ago
San Diego, California, United States Imaging Healthcare Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Imaging Healthcare Specialists. As a Patient Service Representative, you will play a vital role in ensuring that our patients receive exceptional care and service.Key ResponsibilitiesEngage with Patients: Check patients in, handle payments, make...
-
Patient Service Representative
1 week ago
San Diego, California, United States Ronin Staffing, LLC Full timeJob Summary:Ronin Staffing, LLC is seeking a highly skilled Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients and their families.Key Responsibilities:Provide administrative support to healthcare professionals, including scheduling appointments...
-
Patient Service Representative
3 days ago
San Diego, California, United States Family Health Centers of San Diego Full timeTransform Lives, Transform CommunitiesFamily Health Centers of San Diego (FHCSD) is dedicated to delivering exceptional healthcare to all, with a special focus on underserved communities. Our mission is to provide comprehensive health services, fostering a culture of empathy and understanding.We are seeking a Patient Service Representative to serve as the...
-
Patient Service Representative
2 weeks ago
San Diego, California, United States Scripps Health Full timeJob SummaryThis is a Full-Time position (80 hours per pay period) with a Monday – Friday, 8AM – 4:30PM, schedule located at our healthcare facility. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits.Why Work with Us?We are a Leading Healthcare Provider recognized for our...
-
Patient Service Representative
7 days ago
San Diego, California, United States Scripps Health Full timeJob SummaryThis is a Full-Time position (80 hours per pay period) with a Monday – Friday, 8AM – 4:30PM, schedule located at our healthcare facility. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits.Why Work with Us?We are a Leading Healthcare Provider recognized for our...
-
Patient Service Representative
5 days ago
San Diego, California, United States Family Health Centers of San Diego Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Family Health Centers of San Diego. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless experience for our patients.Key ResponsibilitiesPatient...
-
Patient Services Representative
2 weeks ago
San Diego, California, United States The Joint Full timeOpportunity for a Front Desk CoordinatorWe are seeking a dedicated Front Desk Coordinator to enhance our operations. In this role, you will be the first point of contact for patients, providing them with information about our services and assisting them in selecting wellness plans that suit their needs. Your responsibilities will also include overseeing the...
-
Patient Services Representative
2 weeks ago
San Diego, California, United States The Joint Full timeExciting Opportunity for a Reception CoordinatorWe are on the lookout for a Reception Coordinator to become a vital part of our team. In this role, you will be the first point of contact for our patients, ensuring they feel welcomed and informed about our services. Your responsibilities will also include managing daily operations within the clinic,...
-
Customer Service Representative
17 hours ago
San Diego, California, United States Pilot Freight Service Full time**Job Summary**Pilot Freight Services is seeking a dedicated and detail-oriented Customer Service Representative to join our team in San Diego, CA. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, cartage agents, and internal stakeholders.**Key Responsibilities:**Frequent and accurate...
-
Patient Services Representative
2 weeks ago
San Diego, California, United States Ottobock Group Full timeHealthcare ReceptionistLocation: San Diego, CAOttobock Group is dedicated to enhancing the lives of individuals through innovative Prosthetic, Orthotic, and Compression solutions. Our mission is to empower clients by providing exceptional clinical services and products that promote active lifestyles.We are currently seeking a Healthcare Receptionist to join...
-
Patient Services Representative
1 week ago
San Marcos, California, United States Christus Health Full timeOverview:The Patient Access Representative plays a crucial role in ensuring a seamless entry for patients into our healthcare facilities. This position is dedicated to delivering outstanding customer service while accurately establishing patient encounters. The representative is responsible for meticulous data entry, which includes collecting demographic and...
-
Patient Service Representative
5 days ago
San Diego, California, United States Family Health Centers of San Diego Full timeTransform Lives, Transform CommunitiesFamily Health Centers of San Diego (FHCSD) is dedicated to delivering exceptional healthcare services to all, with a special focus on underserved communities. Founded by community advocates over 50 years ago, FHCSD has grown into one of the largest community health systems in the country. With over 62 sites, serving over...
-
Patient Service Representative
2 weeks ago
San Diego, California, United States Ronin Staffing, LLC Full timeJob SummaryRonin Staffing, LLC is seeking a highly skilled Patient Service Representative to join our team. As a key member of our medical office staff, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesScheduling and Coordination: Manage patient appointments, schedules, and records with accuracy...
-
Patient Services Representative
1 week ago
San Diego, California, United States West Dermatology Full timeCompany Conformance StatementsIn the execution of their respective tasks and responsibilities, all employees are expected to adhere to the following:1. Deliver quality work within established deadlines, with or without direct oversight.2. Engage professionally with colleagues, clients, and vendors.3. Collaborate effectively as a team member on all...
-
Patient Financial Services Representative I
2 weeks ago
San Diego, California, United States Rady Children's Hospital-San Diego Full timeJOB SUMMARY: Under the supervision of the Manager of Professional Billing & Coding, the Billing & Collections Specialist I is tasked with reviewing and processing charges through our Electronic Medical Record (EMR) system. This role involves handling paper charge tickets received for services rendered at various locations. Utilizing relevant reports, the...
-
Front Office Representative
7 days ago
San Diego, California, United States Reproductive Partners Fertility Clinic- San Diego Full timeAbout UsReproductive Partners San Diego is a leading fertility clinic in Southern California, renowned for our success in IVF, egg freezing, and other fertility treatments.Job SummaryWe are seeking a highly organized and compassionate Front Office Representative to join our team at Reproductive Partners San Diego. As a Patient Service Specialist, you will be...
-
Patient Service Coordinator
1 week ago
San Diego, California, United States Physical Rehabilitation Network Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Physical Rehabilitation Network. As a Patient Service Representative, you will play a vital role in providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients.Key...
