Association Coordinator

4 weeks ago


Charlotte, North Carolina, United States Community Association Management, Limited Full time
Job Summary

Community Association Management is seeking a highly organized and detail-oriented Association Coordinator to join our team. The successful candidate will be responsible for building and sustaining relationships with HOA Board Members, gaining a comprehensive understanding of each Association's governing documents, and providing top-quality community management services.

Key Responsibilities:

  • Work under the direction of the Association Coordinator Team Lead to meet guidelines of Board of Directors.
  • Assist the Board of directors daily with general questions regarding financials, homeowner accounts, and provide contact information for approved vendors.
  • Respond to all external and internal clients within a four-hour turnaround period.
  • Monitor compliance with rules and regulations of the association.
  • Assist the Board with occasional mailing of compliance/violation letters.
  • Review and approve invoices for payment in a timely manner.
  • Coordinate preparation of notices and required documentation for annual meetings of the association.
  • Assist in the preparation of annual reports and budgets for the associations assigned.
  • Track all architectural requests made by homeowners and submit to Board or ARC for review.
  • May assist with vendor management and preparation of reports and insurance claims for damages to Association property.

Requirements:

  • Detail-oriented and highly organized.
  • Excellent time management and customer service skills.
  • Ability to prioritize and multitask.
  • Excellent verbal and written skills.
  • Must represent the organization in a positive and professional manner.
  • Works well in a team environment and able to work with a diverse group of people.

Experience/Training:

Associate degree or equivalent from a two-year college or technical school, or 3 or more years of related experience and/or training, or equivalent combination of education and experience.

Physical Demands:

40-hour work week from 8:00 A.M. – 5:00 P.M. Monday through Friday, with occasional after-hours and weekend work/meetings and the ability to respond to on-call requests to respond to emergencies.



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