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STERIS Service Technician

2 months ago


Bethpage, New York, United States STERIS - Commercial Operations Full time
Job Overview

STERIS - Commercial Operations is seeking a skilled Equipment Service Technician to join our team. As a key member of our service team, you will be responsible for performing routine maintenance, repairs, and troubleshooting of our equipment and systems.

Key Responsibilities
  • Perform routine maintenance and repairs on STERIS and competitor equipment, systems, and components to ensure optimal performance and efficiency.
  • Manage time effectively by prioritizing customer and business needs, and autonomously completing PM performance, service calls, warranty calls, equipment installations, field upgrade programs, and other duties.
  • Collaborate with cross-functional teams, including Tech Support, Engineering, and Service Contract Management, to escalate issues and utilize advanced technology platforms to complete compliance regulatory requirements and resolve and document troubleshooting issues.
  • Provide customers with information, pricing, and repair options, and work with management to build relationships with sales teams to drive customer experience and revenue opportunities.
  • Support various locations within assigned territories, depending on service agreements and customer needs.
Requirements
  • Proficiency in mechanical troubleshooting skills.
  • High school diploma or equivalent.
  • Knowledge of HVAC systems.
Compensation

$25 - $34.62 per hour.