Senior Employment Specialist
5 days ago
We are seeking a highly skilled and compassionate professional to lead our job placement services for newly arrived refugees in the Triangle region of North Carolina. As a Senior Employment Specialist, you will cultivate relationships with employers, prepare and place refugees in employment opportunities, and provide post-placement follow-up services.
Key Responsibilities:- Conduct continuous job development outreach to local employers to create new opportunities for refugees seeking initial employment in the United States.
- Assist refugees to prepare for employment through individual coaching and execution of Job Readiness training.
- Provide job placements to refugees and collaborate with them to develop and execute individual employment services plans.
- Conduct follow-up with clients and employers after job placement to address areas of concern and ensure continued employment.
- Maintain accurate and timely records of service and client data.
- Provide structured coaching to job seekers who are not in compliance with program requirements.
- Provide ongoing training and supervision of Employment Coordinators.
- Oversee distribution of cases to members of the job development team.
- Engage in ongoing monitoring of performance outputs and accuracy/timeliness of data entry and record keeping.
- Evaluate job placements to confirm suitability and opportunity for self-sufficiency.
- Work closely with Employment Manager to conduct ongoing process of program evaluation and improvement.
- Advanced cross-cultural fluency.
- Fluent in English with strong oral and written skills; preferably bi-lingual in a language of WRD's service population.
- Advanced proficiency in MS Office programs.
- Detail oriented and able to juggle multiple tasks and demands.
- Enjoy working in a fast-paced, challenging, and multi-cultural environment.
- Excellent communication skills, with ability to work well with others in a professional, friendly, and flexible manner.
- Mature and personal Christian faith.
- Committed to the mission, vision, and values of World Relief.
- Desire to serve and empower the Church to impact vulnerable communities.
- Bachelor's degree in related field or equivalent professional experience.
- 2 years' minimum professional experience in employment services.
- Valid driver's license and ability to transport clients to appointments.
- Refugee employment services experience.
- Excellent administrative skills and excellent communication.
- Competitive benefits package (25 hours + per week).
- Medical, Dental, Vision.
- 16 company Paid Holidays + 4 additional Personal days per year.
- Paid Sick and Vacation Time.
- Paid Parental Leave (12 weeks for qualified employees).
- FSAs: Medical & Dependent Care, & Commuter Funding.
- Supplemental Life Insurance (employee, spouse, and children).
- Critical Illness, Hospital Indemnity, and Accident insurance policies.
- Legal Shield Insurance.
- World Relief pays 100% for eligible employees: Group Term Life (employee, spouse, and children), Long Term & Short-term Disability, Accidental Death and Dismemberment (AD&D), Long Distance Travel Insurance, Employee Assistance Program (EAP).
- World Relief - Retirement: 401K & Roth, WR matches up to 4%, then an additional quarter percent up to 10%.
- World Relief Discounts (Immediately Eligible): Verizon, Pet Insurance through Nationwide, Home and Auto insurance through Liberty Mutual, Working Advantage Discount Program, Active & Fit Gym Membership.
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