Customer Service Representative

5 days ago


Woodland, California, United States SpeeDee Oil Change and Auto Service Full time

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Cashier at SpeeDee Oil Change and Auto Service. As a Cashier, you will be responsible for providing exceptional customer service, ensuring a positive experience for our clients, and maintaining a clean and organized work environment.



Customer Relations / Business Development:


  • Interact with customers in a friendly, professional, and inviting manner
  • Explain our preventative maintenance services and pricing structure to achieve high customer satisfaction and increased sales
  • Review services performed and bill out the customer
  • Obtain technical information from our manager or technicians in response to customer inquiries
  • Promote our services and products to customers
  • Maintain marketing programs as directed by management
  • Answer the phone in an approved manner
  • Contribute to a team effort of quality customer service


Shop Operations:


  • Maintain a clean and organized customer service area
  • Ensure the cleanliness of customer restrooms
  • Write up work orders for customers as needed
  • Adhere to our Daily Operations Manual and store policies
  • Maintain the appointment scheduler
  • Operate our office computer system and manage daily cash receipts


Benefits and Perks:


  • Growth opportunities within our company
  • Locally owned and operated
  • Safety you can trust


We are committed to providing our customers with a safe and welcoming environment, and we are looking for team members who share this vision.



Please note that this position may require working in a fast-paced environment and lifting up to 50 pounds.



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