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Customer Service Representative
2 months ago
Key Responsibilities
- Respond to customer inquiries via phone, email, and live chat, providing information about insurance policies, coverage details, and claims processes.
- Assist clients with policy changes, updates, and renewals, ensuring accurate and up-to-date customer records.
- Investigate and resolve customer issues or concerns with empathy and professionalism, collaborating with other departments to ensure comprehensive customer support.
- Exceptional communication and interpersonal skills, with previous experience in customer service, preferably in the insurance industry.
- Detail-oriented with strong problem-solving abilities, and the ability to handle challenging situations with empathy and professionalism.
- Knowledge of insurance regulations and industry practices, with a willingness to participate in ongoing training and professional development.
How to ApplyFor more information, please visit our website and submit your application. We are an equal opportunity employer and encourage applications from individuals of all backgrounds.
