Desktop Support Expert

1 week ago


Washington, United States The Midtown Group Full time
Join us as a Desktop Support Expert

We are seeking an experienced Desktop Support Expert to join our team in Washington DC. In this role, you will provide top-notch support for desktop operating systems, troubleshoot hardware/software/network issues, and utilize performance metrics. Key qualifications include:
* At least 2 years of experience in supporting desktop operating systems (Windows, Mac)
* Expertise in troubleshooting hardware, software, and network related issues
* Experience with Customer Relationship Management tools and Active Directory functions
* Solid understanding of performance metrics and experience with Microsoft Office Suite (Office 2010+, Office 365)

As a key member of our team, you will have the opportunity to collaborate with colleagues, develop new skills, and contribute to our success. We offer competitive compensation, a dynamic work environment, and opportunities for growth and development. Estimated salary for this position is $100,000 - $140,000 per year. If you're passionate about delivering exceptional IT support and have the skills to match, we encourage you to apply.

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