Client Support Specialist

2 weeks ago


Iowa City, Iowa, United States Rose International Full time

Position Overview:

The role of the Customer Services Professional involves providing exceptional support to clients in various sectors, including industrial and construction. This position requires a strong foundation in customer service principles and practices.

Education Requirements:

  • Associates degree in a relevant field is preferred.

Essential Knowledge, Skills, and Experience:

  • Proficiency in SAP, CRM systems, and quotation tools.
  • A minimum of 5 years of hands-on experience in customer support, particularly in industrial, construction, mechanical, or electrical sectors.
  • Experience with secure wireless and/or automation products may be necessary.
  • Ability to manage software applications effectively.
  • Strong command of Microsoft Office Suite.
  • Proven capability to replicate customer issues, identify root causes, and implement solutions.

Preferred Skills:

  • Demonstrated logical reasoning and effective time management skills.
  • High professionalism and outstanding customer service abilities.
  • Capacity to handle multiple tasks while maintaining accuracy.
  • Excellent verbal, written, and organizational communication skills.
  • A desire for personal and professional growth within the organization.
  • Ability to work collaboratively in a team setting.
  • Self-motivated with a strong willingness to learn about the assigned product line.
  • Commitment to completing necessary training programs.
  • Strong analytical and problem-solving skills, with an ability to discern patterns and trends.

Key Responsibilities:

  • Deliver timely and accurate resolutions to customer inquiries while ensuring high-quality service.
  • Oversee data workflows in conjunction with CRM tools.
  • Utilize CRM systems to communicate effectively with internal and external stakeholders.
  • Support various product lines for diverse customer types, including distributors and end-users.
  • Engage with stakeholders to ensure open orders are addressed appropriately.
  • Develop comprehensive knowledge of assigned products and systems to facilitate career advancement within the Customer Support Organization.
  • Foster professional relationships across departments, including sales, pricing, and product management.
  • Understand organizational structures to effectively escalate and resolve issues.

Additional Information:

Rose International is committed to equal opportunity employment. All qualified candidates will be considered without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

For more information on employment benefits, please refer to our official resources.



  • Iowa City, Iowa, United States Advanced Call Center Technologies Full time

    Job OverviewAdvanced Call Center Technologies is on the lookout for dedicated Client Support Specialists to enhance our team within the Banking and Finance sectors. We foster a culture that emphasizes internal promotions and provide exceptional training programs designed to elevate your career.Our team members benefit from same-day pay and can access unique...


  • Iowa City, Iowa, United States Mr Appliance Full time

    Position Overview Are you passionate about assisting clients in finding effective solutions? Do you possess a friendly demeanor and outstanding communication skills? Would you like to contribute to enhancing the quality of life for families in your area? Do you enjoy engaging directly with products? If this resonates with you, we invite you to consider a...


  • Iowa City, Iowa, United States Staffmark Full time

    Join Staffmark as a Client Support Specialist to assist a local enterprise that excels in providing outstanding customer support and technical guidance for water heating systems.Compensation: $16.00 per hourWork Schedule: 11:30 AM to 8:00 PMKey Responsibilities:Deliver technical support and troubleshooting for electric and gas water heating systems.Manage...

  • Travel Nurse RN

    5 days ago


    Iowa City, Iowa, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN - Telemetry SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse RN - Telemetry Specialist to join their team. As a Travel Nurse RN - Telemetry Specialist, you will be responsible for providing high-quality patient care in a telemetry setting.Job Responsibilities:Monitor EKG output and keep doctors informed of any...

  • Travel Nurse RN

    5 days ago


    Iowa City, Iowa, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN - Telemetry SpecialistWe are seeking a skilled Travel Nurse RN - Telemetry Specialist to join our team at HealthEcareers - Client. As a Travel Nurse RN - Telemetry Specialist, you will be responsible for providing high-quality patient care in a telemetry setting.Job Summary:The Travel Nurse RN - Telemetry Specialist will work in a...


  • Iowa City, Iowa, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN SpecialistWe are seeking a skilled Travel Nurse RN Specialist to join our team at HealthEcareers - Client. As a Maternal Newborn Care Professional, you will be responsible for providing high-quality patient care in a dynamic and fast-paced environment.Job Summary:Provide expert maternal newborn care to patients in a hospital...

  • Travel Nurse RN

    19 hours ago


    Iowa City, Iowa, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN - ICU SpecialistHealthEcareers - Client is seeking a highly skilled and experienced Travel Nurse RN - ICU Specialist to join their team. As a Travel Nurse RN - ICU Specialist, you will be responsible for providing high-quality patient care in a fast-paced ICU environment.Job Summary:We are looking for a dedicated and compassionate...


  • Iowa City, Iowa, United States Rose International Full time

    Education Requirements:Preferred: Associate's degree in a relevant field.Essential Knowledge, Skills, and Experience:Familiarity with SAP, CRM systems, and quotation tools.Over 5 years of hands-on experience in customer support, particularly in industrial, construction, mechanical, or electrical sectors.Candidates will undergo an HR avatar assessment as part...

  • Travel Nurse RN

    19 hours ago


    Iowa City, Iowa, United States HealthEcareers - Client Full time

    HealthEcareers - Client is seeking a skilled travel nurse RN ICU specialist to join their team in a dynamic and challenging environment.Job SummaryThis travel nursing opportunity is designed for experienced ICU nurses who are looking for a new adventure and a chance to work with a reputable healthcare organization.Key ResponsibilitiesProvide high-quality...


  • Iowa City, Iowa, United States Rose International Full time

    Education Requirements:Preferred: Associate's degree in a relevant field.Essential Knowledge, Skills, and Experience:Familiarity with SAP, CRM systems, and quotation tools.Over 5 years of hands-on experience in customer support within industrial, construction, mechanical, or electrical sectors.Completion of an HR avatar assessment may be part of the...


  • Iowa City, Iowa, United States Rose International Full time

    Educational Requirements:Associates degree in a relevant field is preferred.Essential Knowledge, Skills, and Experience:Familiarity with SAP, CRM platforms, and quotation tools.Over 5 years of hands-on experience in customer support, particularly in industrial, construction, mechanical, or electrical sectors.Completion of an HR avatar assessment is part of...


  • Iowa City, Iowa, United States HealthEcareers - Client Full time

    Job DetailsJob Title: Travel Nurse RN Oncology SpecialistEmployer: HealthEcareers - ClientJob Type: Travel NursingSpecialty: OncologyDiscipline: Registered Nurse (RN)Shift: 12 hours, nightsHours per Week: 36Duration: 13 weeksStart Date: To be determinedAbout the JobWe are seeking a skilled Travel Nurse RN Oncology Specialist to join our team at...


  • Iowa City, Iowa, United States Rose International Full time

    Education Requirements:Associates degree in a relevant field is preferred.Essential Knowledge, Skills, and Experience:Familiarity with SAP, CRM platforms, and quotation software.Over 5 years of hands-on experience in customer support within industrial, construction, mechanical, or electrical sectors.Completion of a HR avatar assessment may be part of the...


  • Iowa City, Iowa, United States Rose International Full time

    Educational Requirements:Associates degree in a relevant field is preferred.Essential Knowledge, Skills, and Experience:Familiarity with SAP, CRM platforms, and quotation software.Over 5 years of hands-on experience in customer support within industrial, construction, mechanical, or electrical sectors.Completion of a HR avatar assessment is part of the...


  • Iowa City, Iowa, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse Psychiatric SpecialistCross Country Nurses is seeking a skilled Travel Nurse Psychiatric Specialist to join our team. As a psychiatric nurse, you will work to improve or support the mental and physical well-being of individuals with mental health or behavioral conditions.Key Responsibilities:Provide high-quality patient care,...


  • Iowa City, Iowa, United States U.S. Bank Full time

    Job DescriptionAt U.S. Bank, we're committed to delivering exceptional customer experiences and helping our clients achieve their financial goals. As a Client Relationship Specialist, you will play a critical role in building and maintaining strong relationships with our clients, providing personalized guidance and support to help them navigate their...


  • Iowa City, Iowa, United States HealthEcareers - Client Full time

    HealthEcareers - Client is seeking a highly skilled Travel Nurse RN ICU Specialist to join their team in a travel nursing position.Job DetailsSpecialty: ICU - Intensive Care UnitDiscipline: RNEmployment Type: TravelThe ideal candidate will have experience in providing high-quality patient care in an ICU setting and be able to work effectively in a fast-paced...


  • Iowa City, Iowa, United States Infosoft, Inc. Full time

    Job Title: Customer Service SpecialistPay Rate: $20/HrDuration: 11 MonthsLocation: RemoteShift: 8 AM to 6 PMThis role is part of the Digital Industries division at Infosoft, Inc.We are seeking a dedicated Customer Service Specialist to join our team.Key Responsibilities:Exhibit strong reporting capabilities, consistently meeting deadlines and achieving high...


  • Iowa City, Iowa, United States Staffmark Full time

    Job Summary:Staffmark is seeking a dedicated professional to support a local company specializing in exceptional customer service and technical assistance for water heater issues.Key Responsibilities:Provide technical and troubleshooting assistance for electric and gas water heater equipment.Handle customer inquiries and follow up on issues in a timely and...


  • Iowa City, Iowa, United States Rose International Full time

    Education Requirements:Preferred: Associate's degree in a relevant field.Essential Knowledge, Skills, and Experience:Familiarity with SAP, CRM systems, and quotation tools.Minimum of 5 years of hands-on experience in customer support within industrial, construction, mechanical, or electrical sectors.Participation in an HR avatar assessment is part of the...