Client Support Specialist
1 week ago
Join Staffmark as a Client Support Specialist to assist a local enterprise that excels in providing outstanding customer support and technical guidance for water heating systems.
Compensation: $16.00 per hour
Work Schedule: 11:30 AM to 8:00 PM
Key Responsibilities:
- Deliver technical support and troubleshooting for electric and gas water heating systems.
- Manage incoming inquiries via phone and email, ensuring timely follow-up on customer concerns.
- Provide comprehensive product information, warranty support, and facilitate parts ordering.
- Record call details, installation data, and product specifications accurately.
- Conduct research on products and parts, maintaining current records through web-based platforms.
- Make warranty-related determinations for equipment valued at approximately $1500.
- Undertake additional tasks as required.
- High school diploma or equivalent.
- A minimum of 1 year of experience in customer service.
- Excellent verbal and written communication skills.
- Strong troubleshooting and problem-solving capabilities.
- Familiarity with software and hardware operations, including keyboard proficiency.
At Staffmark, we recognize your contributions and offer valuable benefits to show our appreciation. Enjoy weekly pay through direct deposit or pay card, and benefit from a dedicated local team committed to your success. Additional perks include employee discounts and potential referral bonuses. We also provide options for medical, dental, vision, and 401K to meet you and your family's needs.
Are you ready to embark on a fulfilling career? Connect with our dedicated recruiters to explore this exceptional opportunity.
After applying, consider downloading the Staffmark Group WorkNOW App to receive real-time job offers and explore additional opportunities.
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