Financial Relationship Team Lead

6 days ago


Birmingham, Alabama, United States Citzens Trust Bank Full time
Job Summary

Citizens Trust Bank is seeking a highly skilled and experienced Financial Relationship Team Lead to join our team. As a key member of our financial center operations, you will be responsible for managing daily financial center operations, developing a sales culture, and ensuring exceptional customer service.

Key Responsibilities
  • Manage daily financial center operations, including cash handling, customer service, and sales initiatives.
  • Develop and implement sales strategies to meet sales goals and objectives.
  • Lead and motivate a team of financial center staff to provide exceptional customer service and achieve sales targets.
  • Collaborate with other departments to ensure seamless operations and achieve business objectives.
  • Monitor and analyze financial center performance, identifying areas for improvement and implementing corrective actions.
  • Ensure compliance with bank policies, procedures, and regulatory requirements.
  • Develop and maintain relationships with customers, partners, and stakeholders to drive business growth and revenue.
Requirements
  • Minimum two years of experience in a financial center or retail banking environment.
  • Bachelor's degree in management, accounting, finance, economics, business administration, or related field.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong analytical, problem-solving, and technical skills.
  • Ability to work in a fast-paced environment and adapt to change.
  • High level of integrity, professionalism, and customer service skills.
What We Offer
  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.


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