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Food Service Team Lead

2 months ago

Birmingham, Alabama, United States Thompson Hospitality Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Thompson Hospitality. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Operational Excellence: Ensure that all restaurant operations are running smoothly and efficiently, including managing inventory, scheduling, and staff performance.
  • Team Leadership: Lead and develop a high-performing team of restaurant staff, providing coaching, training, and feedback to ensure that they have the skills and knowledge needed to succeed.
  • Customer Service: Foster a culture of exceptional customer service, ensuring that every guest has a positive and memorable experience.
  • Financial Management: Manage restaurant finances, including budgeting, forecasting, and controlling costs.
  • Compliance: Ensure that all restaurant operations are in compliance with company policies, procedures, and regulatory requirements.
Requirements
  • Experience: 2+ years of experience in a restaurant management role, preferably in a fast-paced and high-volume environment.
  • Leadership Skills: Proven ability to lead and motivate a team, with a strong focus on developing and retaining talent.
  • Customer Service Skills: Excellent customer service skills, with a passion for delivering exceptional guest experiences.
  • Financial Management Skills: Strong financial management skills, including budgeting, forecasting, and cost control.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with staff, guests, and other stakeholders.
About Thompson Hospitality

Thompson Hospitality is a leading provider of food and facilities management services, with a reputation for excellence and a commitment to delivering exceptional customer experiences. We are a family-run organization with a strong culture of innovation, teamwork, and community involvement.