Manager of Software Engineering Teams

2 weeks ago

Birmingham, Alabama, United States PNC Financial Services Group Full time
Job DescriptionPosition Overview

At PNC Financial Services Group, our workforce is our most significant differentiator and competitive edge in the markets we operate. We are all committed to providing the best experience for our clients. Each day, we collaborate to nurture an inclusive workplace culture where all employees feel respected, valued, and have the opportunity to contribute to the company's success. As a Software Engineering Group Manager within PNC's Lending RTB organization, you will play a crucial role in leading our teams.

Key Responsibilities
  • Oversee multiple development initiatives, engineering teams, and application support functions for a major business segment.
  • Guide the development and execution of complex, organization-wide systems.
  • Ensure effective resource allocation throughout the application development lifecycle.
  • Maintain strong relationships with clients to guarantee the quality of application system implementations.
  • Provide solutions or recommendations on intricate technology challenges related to application development and deployment.

Preferred Skills
  • Knowledge and experience in ITIL - ITOM/ITSM.
  • Experience in Site Reliability Engineering (SRE).
  • Ability to work independently and manage global teams.
  • Experience in managing support teams in dynamic environments.
  • Availability for production support, including nights and weekends.
  • Experience in managing infrastructure consistency across various environments.
  • Operational knowledge of collection and payment functions is advantageous.
  • Experience in leading teams through technical challenges and recovery.
  • Strong communication skills.
  • Familiarity with monitoring tools such as Dynatrace and Big Panda.
  • Experience in managing operating system upgrades, including Linux, Windows, Oracle, and SQL.
  • Understanding of risk controls and compliance standards.
  • Ability to foster collaboration and build meaningful relationships across technology and business teams.
  • Strong troubleshooting and remediation skills.
  • Capability to prioritize tasks across multiple groups.
  • Strong sense of ownership and ability to instill that across the team.

Expectations
PNC expects its employees to embody the following values:
  • Customer Focused - Understand and prioritize customer needs and satisfaction in all business decisions.
  • Managing Risk - Effectively assess and manage risks associated with business objectives.

Managerial Responsibilities
As a manager at PNC, you will be expected to:
  • Include Intentionally - Foster diverse teams and inclusive workplaces.
  • Live the Values - Model our values with transparency and integrity.
  • Enable Change - Drive innovation and transformation within the business.
  • Achieve Results - Take ownership of delivering results and empower others in decision-making.
  • Develop the Best - Elevate talent decisions and guide employee and customer success.

Qualifications
Successful candidates will demonstrate the necessary knowledge, skills, and abilities for this role. Typically, this position requires:
  • A university/college degree, with higher education or relevant certifications preferred.
  • 8+ years of industry-relevant experience, including at least 5 years in a management role.
  • Proven leadership experience with a moderate to large scope of responsibility.

Benefits
PNC offers a comprehensive range of benefits to support your needs now and in the future, including medical coverage, dental and vision options, life insurance, disability protection, retirement plans, and paid time off.

To learn more about our benefits, please refer to our official resources.

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