Office Manager
1 week ago
As an Office Manager with Clayton Blunt - State Farm Agent, you will play a vital role in driving the success of our agency. Your primary responsibility will be to implement and support office policies, ensuring a seamless customer experience. By working closely with our team, you will create a productive and efficient work environment that enables us to capitalize on the opportunities offered by insurance products and financial services.
Key Responsibilities- Customer Relationship Management
- Establish and maintain strong relationships with customers, providing prompt and accurate service as needed.
- Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Customer Education and Support
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Office Operations and Maintenance
- Ensure the office is well-maintained and equipped to meet customer needs and market relevant products.
- Communication and Interpersonal Skills
- Excellent written, verbal, and listening skills.
- Organizational and Problem-Solving Skills
- Highly organized and detail-oriented.
- Proactive in problem-solving.
- Experience and Qualifications
- Experience in customer service required.
- Experience in managing customer service preferred.
- Experience in sales preferred.
- Able to work in and manage a team environment.
- Able to coordinate and collaborate with others to achieve agency goals.
- Able to succeed in a fast-paced environment.
- Able to obtain Property and Casualty License.
- Able to obtain Life and Health License.
- Compensation and Benefits
- Paid time off (holidays and personal/sick days).
- Salary plus commission/bonus.
- Health benefits.
- Professional Development
- Growth potential/opportunities for advancement within the agency.
Flexible work from home options available.
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Brentwood, Tennessee, United States Clayton Blunt - State Farm Agent Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Office Manager to join our team at Clayton Blunt - State Farm Agent. As an Office Manager, you will play a critical role in ensuring the smooth operation of our agency, empowering our team to achieve their goals, and delivering exceptional customer experiences.Key ResponsibilitiesCustomer...
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Office Manager
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Brentwood, Tennessee, United States Clayton Blunt - State Farm Agent Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Office Manager to join our team at Clayton Blunt - State Farm Agent. As an Office Manager, you will play a critical role in ensuring the smooth operation of our agency, empowering our team to achieve their goals, and delivering exceptional customer experiences.Key ResponsibilitiesCustomer...
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