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Office Manager

2 months ago

Brentwood, Tennessee, United States Clayton Blunt - State Farm Agent Full time
Job Overview

As an Office Manager with Clayton Blunt - State Farm Agent, you will play a crucial role in ensuring the smooth operation of our agency. Your primary responsibility will be to implement and support office policies, ensuring that our customers receive exceptional service and experience.

Key Responsibilities
  • Customer Relationship Management
    • Establish and maintain strong relationships with customers, providing prompt and accurate service as needed.
    • Use a customer-focused approach to educate customers about insurance options and provide personalized solutions.
  • Office Operations
    • Ensure the office is well-maintained and equipped to meet customer needs and market relevant products.
    • Coordinate and collaborate with team members to achieve agency goals and objectives.
  • Administrative Support
    • Provide administrative support to the agency, including managing customer service, handling inquiries, and processing transactions.
    • Utilize technology and software to streamline processes and improve efficiency.
Requirements
  • Education and Experience
    • High school diploma or equivalent required; associate's or bachelor's degree preferred.
    • Minimum 2 years of experience in customer service, administration, or a related field.
  • Skills and Qualifications
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Proven problem-solving and analytical skills.
    • Ability to obtain Property and Casualty License and Life and Health License.
Benefits
  • Compensation and Benefits
    • Competitive salary and commission/bonus structure.
    • Health benefits and paid time off.
  • Professional Development
    • Opportunities for growth and advancement within the agency.
    • Training and development programs to enhance skills and knowledge.