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Restaurant Operations Manager

4 weeks ago

Aventura, Florida, United States Luccianos Aventura Full time
Job Overview

We are seeking a highly motivated and experienced Shift Leader to oversee the daily operations of our restaurant. As a Shift Leader, you will be responsible for ensuring excellent customer service, maintaining a positive work environment, and supervising the shift operations.

Key Responsibilities:

  • Manage and supervise the shift operations, including opening and closing procedures
  • Ensure exceptional customer service by greeting and assisting customers in a friendly and professional manner
  • Train and mentor team members on company policies, procedures, and standards
  • Handle cash transactions accurately and responsibly
  • Prepare and serve food and beverages according to established recipes and quality standards
  • Maintain cleanliness and organization of the restaurant, including dining area, kitchen, and restrooms
  • Monitor inventory levels and place orders as needed
  • Conduct interviews and assist in the hiring process of new team members
  • Resolve customer complaints or issues in a timely and satisfactory manner

Requirements:

  • Previous experience in shift management or supervisory role within the food service industry
  • Strong cash handling skills with attention to detail
  • Knowledge of coffee preparation techniques is a plus
  • Ability to multitask in a fast-paced environment while maintaining composure
  • Excellent communication and interpersonal skills
  • Proficient in food service management, including food preparation, safety, and sanitation guidelines
  • Familiarity with bartending techniques is preferred

We offer competitive pay rates and opportunities for career advancement within our organization. If you are passionate about delivering exceptional customer service, leading a team, and working in a dynamic restaurant environment, we encourage you to apply for the position of Shift Leader.