Enrollment Services Coordinator

5 days ago


Williamsburg, Virginia, United States Commonwealth of Virginia Full time
Job Title: Enrollment Services Specialist

Virginia Peninsula Community College is seeking a highly skilled Enrollment Services Specialist to join our team. As a key member of our Enrollment Management department, you will play a vital role in promoting student success and providing exceptional customer service to our students, faculty, and staff.

Job Summary:

The Enrollment Services Specialist will be responsible for providing enrollment services to prospective and continuing students, including admission, registration, records, and graduation processes. This role requires excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Provide exceptional customer service to students, faculty, and staff via email, phone, electronic chat, or in-person.
  • Assist with admission, registration, records, and graduation processes.
  • Cross-train in general enrollment services to support various departments.
  • Maintain accurate and confidential records.
  • Collaborate with the Enrollment Management team to achieve departmental goals.
Requirements:
  • Proficiency in Microsoft Office 365 applications.
  • Able to work at all campuses.
  • Familiarity with Family Educational Rights and Privacy Act.
  • Knowledge of common office practices, techniques, and technology.
Preferred Qualifications:
  • Experience in office management or office practices.
  • Experience working in an admission or registrar office in a higher education setting.
  • Experience with student information systems such as PeopleSoft, Banner.
  • Familiarity with admissions processes and procedures.
What We Offer:

As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a focus on student success and customer service. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.



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