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Hospice Intake Coordinator

1 month ago


Williamsburg, Virginia, United States BrightSpring Health Services Full time
About the Role

We are seeking a highly skilled Hospice Intake Coordinator to join our team at BrightSpring Health Services. As a key member of our organization, you will play a vital role in supporting patients and their families through the hospice care process.

Key Responsibilities
  • Coordinate all aspects of patient intake, including establishing and maintaining positive relationships with customers and referral sources.
  • Complete the intake process from initial referral contact to hospice admission, ensuring a seamless transition for patients.
  • Utilize clinical knowledge to triage incoming referrals and determine the necessity of timely initiation of care.
  • Communicate directly with patients and families to ensure acceptance of services and respond to customer requests and concerns.
  • Document pertinent information regarding patient demographics, medical condition, medications, and treatments.
  • Consult with physicians, nurses, and other healthcare professionals to facilitate a safe and smooth transition to hospice care.
  • Ensure compliance with all state and federal referral and intake regulatory requirements.
Requirements
  • Registered Nurse or Licensed Practical Nurse with current and unencumbered state licensure.
  • At least two years of healthcare experience, preferably in hospice operations.
  • Demonstrates a working knowledge of insurance reimbursement guidelines.
About Our Company

BrightSpring Health Services is a leading provider of home health and hospice care services. Our mission is to bring first-class care to the warmest and most serene environment possible: home. We are proud to have some of the best and brightest individuals in the healthcare industry on our team.